
Technical Support Expert
5 days ago
Job Summary:
We are seeking a highly skilled Technical Support Expert to join our team. This role involves providing exceptional technical support for our data security and governance platform.
This is an opportunity to work with a talented team and make a real impact in the field of data security and governance.
Key Responsibilities:- Act as the primary technical contact for high-value and designated support accounts.
- Own critical cases end-to-end, ensuring SLA compliance and timely updates.
- Perform deep troubleshooting across multi-component and multi-environment setups.
- Maintain high-quality, structured RCAs for escalations.
- Must-Have
- 5+ years in technical support or customer-facing engineering.
- Expertise in cloud services, big data platforms, and data governance.
- Strong debugging/problem-solving skills in distributed environments.
- Ability to manage high-severity incidents calmly and effectively.
This role offers opportunities for growth and development, working with cutting-edge technology, and collaboration with experienced professionals.
Growth Path:Next Role: Principal Support Engineer — Strategic account ownership, architectural guidance, and cross-team technical leadership.
-
CFTS - Technical Support Manager
2 weeks ago
Agra, Uttar Pradesh, India Juniper Networks Full timeTitle: CFTS -Technical Support ManagerLocation: Bengaluru, IndiaSummary:Customer Focused Technical Support ( CFTS) Team is part of Juniper's Technical Assistance Centre (TAC) which provides designated senior support engineers with deep product knowledge to support their customers. These support engineer are experts in networking technology and skilled on...
-
IT Technical Support Specialist
2 days ago
Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000Job Title: IT Technical Support SpecialistThe IT Helpdesk Associate plays a pivotal role in delivering prompt and efficient technical assistance to clients, addressing a wide range of IT-related issues.Key responsibilities include providing remote technical support via phone, email, or chat, resolving hardware and software troubles, network connectivity...
-
Maximo Technical Expert
2 days ago
Agra, Uttar Pradesh, India beBeeEnterpriseAssetManagement Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Technical Consultant for Enterprise Asset ManagementKey Requirements:At least 8 years of experience in IBM Maximo Application Suite (MAS) 8.x / 9.x and Maximo 7.6.Strong technical skills in Maximo Application Suite, including installation on Red Hat OpenShift Container Platform.Hands-on expertise in Maximo customization using Java and automation...
-
Technical Support Specialist
9 hours ago
Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 5,40,000 - ₹ 8,22,000Job Title: Technical Support SpecialistLocation: Gurugram Job Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)We are seeking a dynamic and customer-focused individual to join our global support team.The ideal candidate will be responsible for resolving queries from international clients via phone, email, or...
-
Technical Support Professional
8 hours ago
Agra, Uttar Pradesh, India beBeeMicrosoft Full time ₹ 20,00,000 - ₹ 25,00,000Microsoft 365 Support SpecialistThis role involves providing technical expertise and excellent support for Microsoft product applications at a high level of proficiency.Key Responsibilities:Deliver Level 2 application support and incident management for Microsoft products.Collaborate with the Productivity Tools team to resolve issues related to Office...
-
Technical Specialist
9 hours ago
Agra, Uttar Pradesh, India beBeeMicrosoft Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Expertise in Microsoft SharePoint and Power Platform sought for proposal development. Key Responsibilities:Analyze RFPs, breaking down technical requirements.Provide insight into client expectations and solution differentiators.Collaborate with writers to develop technical sections and approaches.Translate delivery knowledge into clear inputs for...
-
Customer Support Specialist
2 days ago
Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000Job TitleWe are seeking an experienced technical expert to provide high-quality customer support and maintain a positive customer experience.Key Responsibilities:Develop exceptional communication skills to effectively interact with customers and gather information quickly.Explain complex technical concepts to customers and communicate next steps and status...
-
Technical Automation Expert
8 hours ago
Agra, Uttar Pradesh, India beBeeAutomation Full time ₹ 1,80,00,000 - ₹ 2,40,00,000SDET Lead Job DescriptionOur team seeks a highly skilled SDET Lead to create and maintain cutting-edge automation frameworks.Key responsibilities include designing and implementing test plans, collaborating with engineering leads, and mentoring QA engineers.The ideal candidate will possess strong hands-on skills in software testing principles, debugging, and...
-
Workday Technical Support Specialist
2 days ago
Agra, Uttar Pradesh, India beBeeWorkdaySupport Full time AU$ 80,000 - AU$ 1,20,000Workday Support RoleAbout the Opportunity:We are seeking an experienced Workday Support Consultant to join our team.The ideal candidate will be responsible for providing functional and technical support for our clients' Workday platform, ensuring timely resolution of incidents and service requests, monitoring, troubleshooting, and maintaining Workday...
-
Agra, Uttar Pradesh, India beBeeExpert Full time US$ 2,00,000 - US$ 2,50,000Job OverviewAs a seasoned technical professional, you will serve as the senior escalation point for our AI Access Security solution. You will provide expert guidance to customers navigating the complexities of GenAI app adoption, empowering them to harness the potential of GenAI apps while maintaining robust security postures.Key Responsibilities:Deliver...