International Voice Billing Support Associate
3 days ago
We are seeking an International Voice Billing Support Associate to join our team at Tech Mahindra in Hinjewadi. The successful candidate will be responsible for resolving billing issues, managing international inbound customer calls, and providing exceptional service.
Key Responsibilities- Resolve billing issues using query solving techniques and provide clear information.
- Manage international inbound customer calls and resolve inquiries.
- Listen actively to customer needs, concerns, and feedback, and respond appropriately.
- Accurately document customer interactions and update records in the CRM system.
- Collaborate with team members to resolve complex issues.
- Minimum 6 months of international voice experience.
- Strong understanding of billing concepts, including recurring bills, billing cycles, due dates, prorate charges, auto-pay, and surcharges.
- Experience resolving customer issues in billing.
- Demonstrated communication skills.
- Able to articulate thoughts clearly.
- Ability to handle tough situations with customers.
- Strong multitasking skills and ability to make fast decisions independently.
- Willing to work in a 24/7 environment with rotational shifts.
- Customer-centric approach and logical thinking.
We offer a competitive salary package, including:
- Cab facility both ways within transport radius.
- Immense growth opportunities.
The estimated annual salary for this role is ₹1,200,000 to ₹1,800,000 based on industry standards and location.
-
Pune, Maharashtra, India eJAmerica Full timeAbout the Role:">We are seeking a skilled customer support professional to join our international voice process team.The ideal candidate will have at least 6 months to 12 months of experience in handling inbound calls and responding to customer inquiries.Job Responsibilities:">Resolve customer issues related to billing, delivering exceptional service and...
-
Pune, Maharashtra, India Tech Mahindra Full timeJob Description:The International Inbound Billing Support Representative will play a crucial role in resolving customer inquiries and issues related to billing. This position requires excellent communication skills, attention to detail, and the ability to work independently.Responsibilities:Resolve customer billing inquiries and issues through query solving...
-
Pune, Maharashtra, India Tech Mahindra Full timeJob Opportunity at Tech MahindraAbout the Role:We are seeking a highly skilled Customer Support Representative to join our team at Tech Mahindra. As an International Inbound Voice Process professional, you will be responsible for managing customer calls with exceptional service and resolving inquiries in a timely and professional manner.Key...
-
International Voice Support Specialist
3 weeks ago
Pune, Maharashtra, India 2coms Full timeJoin 2coms, a Leading Health Information Management Outsourcing CompanyAbout the JobWe are seeking an International Voice Support Specialist to join our team at 2coms. As a key member of our Pune-based operations, you will play a crucial role in delivering exceptional customer service to clients across the globe.About the RoleThis is an exciting opportunity...
-
International Voice Support Representative
4 days ago
Pune, Maharashtra, India eJAmerica Full timeWe are seeking a proactive and skilled Customer Service Executive to join our international voice process team.This role involves managing inbound and outbound customer calls, delivering exceptional service, and efficiently resolving queries.The ideal candidate will have prior experience in international voice support and excellent English communication...
-
Support Billing Specialist
3 weeks ago
Pune, Maharashtra, India NCS Group Full timeAbout NCS GroupWe are a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, and technology solutions.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people.Our diverse...
-
IT Voice Network Support Specialist
4 weeks ago
Pune, Maharashtra, India Talent Corner Full timeCompany Overview">Talent Corner is a global technology company providing innovative solutions to businesses worldwide.About the Role">We are seeking an experienced IT Voice Network Support Specialist to join our team in the US. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving complex...
-
Customer Support Professional
3 weeks ago
Pune, Maharashtra, India Recrudo Labs Full timeWelcome to RECRUDO LABS, a leading provider of innovative human resource solutions.We specialize in empowering businesses with the tools and strategies needed to build a thriving, efficient, and engaged workforce.The RoleAs a key member of our team, you will be responsible for handling inbound calls and emails in a professional manner. Your primary objective...
-
International Customer Support Associate
3 weeks ago
Pune, Maharashtra, India 2coms Full timeCompany OverviewWe are a leading Health Information Management Outsourcing company, providing integrated end-to-end outsourcing services. Our client is one of the top MNCs in the industry, and we are seeking a talented individual to join our team as an International Voice Process Representative.Job DescriptionThis role involves working as a voice support...
-
Experienced Billing Support Specialist
1 week ago
Pune, Maharashtra, India NCS Group Full timeAbout the RoleNCS Group, a leading technology services firm, seeks an experienced billing support specialist to join its team. With presence in Asia Pacific and partnerships with governments and enterprises, NCS provides differentiated and end-to-end technology services to clients.As a billing support specialist, you will be responsible for handling...
-
International Voice Process Specialist
1 month ago
Pune, Maharashtra, India FLY Consulting Services Full timeWe are seeking a highly skilled International Voice Process Specialist to join our team at FLY Consulting Services.The ideal candidate will have at least 06 months of experience in International process and excellent English communication skills.The selected candidate will be responsible for interacting with international clients, providing top-notch...
-
Senior Voice and Telephony Analyst
3 weeks ago
Pune, Maharashtra, India Smith's Group Full timeAbout the RoleWe are seeking a highly skilled Senior Voice and Telephony Analyst to join our team at Smith's Group. This is an exciting opportunity to work with our cutting-edge telephony estate, providing technical support and maintenance for our fixed line voice and UC systems.Key ResponsibilitiesProvide expert-level technical support for our fixed line...
-
Technical Support Specialist
4 weeks ago
Pune, Maharashtra, India HireBloc Ventures Pvt Ltd Full timeJob OverviewHireBloc Ventures Pvt Ltd is seeking a talented Customer Care Representative to join their team.The ideal candidate will have a minimum of 1 year of international voice experience in customer service, billing, and technical support. Strong communication skills and the ability to articulate thoughts clearly are essential for this role.Key...
-
Pune, Maharashtra, India Vodafone Full timeAbout VOIS and the OpportunityAt Vodafone Intelligent Solutions (VOIS), a strategic arm of Vodafone Group Plc, we are on a mission to create value and enhance quality and efficiency across 28 countries. With operations in 7 locations, including India, Albania, Egypt, Hungary, Romania, Spain, and the UK, we deliver top-notch services across IT, Business...
-
Customer Service Representative
3 weeks ago
Pune, Maharashtra, India 2coms Full timeJob Title: Customer Support Associate Voice Job OverviewWe are seeking a highly skilled Candidate to join our team as a Customer Support Associate Voice. The successful candidate will be responsible for providing exceptional customer service and support through various communication channels, including voice and email.Company OverviewOur client is an Indian...
-
Service Contract Support Specialist
3 weeks ago
Pune, Maharashtra, India Smiths Detection Full timeJob DescriptionWe are seeking a highly skilled Service Contract Support Specialist to join our team in providing exceptional billing support to our customers.The successful candidate will be responsible for ensuring accurate and timely billing of contracts, as well as providing excellent customer service. This is a challenging and rewarding role that...
-
Pune, Maharashtra, India NCS Group Full timeRole OverviewNCS Group is a leading technology services firm operating across the Asia Pacific region, providing consulting, digital services, and technology solutions.We believe in harnessing technology to achieve extraordinary results, creating lasting value and impact for our communities, partners, and people.Job SummaryWe are seeking a skilled Production...
-
Pune, Maharashtra, India 2coms Full timeJob Title: Customer Support Associate VoiceAbout 2coms:2coms is an Indian Multinational Information Technology services and consulting company. It operates as a business services provider firm, offering business outsourcing and back office support solutions in various sectors worldwide.Job Summary:We are seeking a highly skilled Customer Support Associate...
-
Sales Professional
2 weeks ago
Pune, Maharashtra, India Clean Harbors Full timeAt Clean Harbors, we're looking for a talented Sales Professional to join our team. As an International Voice Process Specialist, you'll play a crucial role in driving sales growth and delivering exceptional customer experiences.About the RoleWe're seeking someone with a passion for sales and excellent communication skills to represent our company on an...
-
IT Support Associate
2 weeks ago
Pune, Maharashtra, India Compucom Full timeAbout the RoleWe are seeking a highly motivated and organized IT Support Associate to join our dynamic team at Compucom Systems, Inc. As an IT Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.Estimated Salary: $45,000 - $65,000 per year.ResponsibilitiesRespond to client requests for...