International Customer Support Associate

2 weeks ago


Pune, Maharashtra, India 2coms Full time
Company Overview

We are a leading Health Information Management Outsourcing company, providing integrated end-to-end outsourcing services. Our client is one of the top MNCs in the industry, and we are seeking a talented individual to join our team as an International Voice Process Representative.

Job Description

This role involves working as a voice support representative for US healthcare processes. You will be responsible for handling inbound calls, solving customer queries, and providing excellent service to our clients. The ideal candidate should have strong communication skills, both verbal and written, and be flexible to work in rotational shifts.

Salary and Benefits

The salary for this position is up to ₹25,000 CTC per annum. In addition to the competitive salary, you will also receive benefits such as a two-way cab facility, incentives, and opportunities to move laterally within the organization through our internal job posting process.

Requirements
  • Qualification: UG/Graduate or Post Graduate degree from a recognized university.
  • Excellent English communication skills, both verbal and written.
  • Flexible to work in rotational shifts.
  • Knowledge of customer service principles and practices.
Work Location and Shift

The work location is Kalyani Nagar, Pune, and the shift is rotational (24x7). You will be required to work 5 days a week with 2 days of rotational week off.



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