Executive Billing Specialist for International Operations

3 weeks ago


Pune, Maharashtra, India Vodafone Full time

About VOIS and the Opportunity



At Vodafone Intelligent Solutions (VOIS), a strategic arm of Vodafone Group Plc, we are on a mission to create value and enhance quality and efficiency across 28 countries. With operations in 7 locations, including India, Albania, Egypt, Hungary, Romania, Spain, and the UK, we deliver top-notch services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and more. Our team of over 29,000 highly skilled individuals is dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation.

Job Overview



As an Executive Billing Specialist for International Operations, you will play a critical role in managing our global billing systems, ensuring seamless operations, and providing exceptional service to our clients. Your expertise in service management, billing domain knowledge, and experience with Kenan/Postpaid Billing System will be invaluable in this position.

Key Responsibilities


  • Manage and optimize billing processes to ensure accurate and timely invoicing
  • Collaborate with cross-functional teams to resolve complex billing issues and implement process improvements
  • Analyze data to identify trends and areas for optimization, making recommendations to senior leadership
  • Develop and maintain relationships with key stakeholders, including clients, vendors, and internal teams
  • Stay up-to-date with industry developments and best practices, applying knowledge to drive innovation and growth


About You



We're looking for a highly motivated and experienced professional with a strong background in telecommunications billing and operations. You should have:


  • A minimum of 4-6 years of experience in telecom billing domain, with a focus on international operations
  • Excellent problem-solving skills, with the ability to analyze complex data and make informed decisions
  • Strong communication and interpersonal skills, with experience working with diverse stakeholder groups
  • Proficiency in ITIL processes and project management methodologies
  • Familiarity with monitoring tools, such as Remedy or other ticketing systems
  • Hands-on experience with UNIX/WINDOWS environments, SQL databases, and web servers


What We Offer



At VOIS, we offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience, plus additional benefits, including:
Opportunities for professional growth and development
A collaborative and dynamic work environment
A comprehensive benefits package, including health insurance, retirement plan, and paid time off
The chance to work with a global leader in the telecommunications industry

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