Strategic Alliances Manager
1 month ago
Position
Strategic Alliances Manager - Branch Banking
Band
4
Reporting to
Regional Business Development Manager
Function
Strategic Partnerships - DCB
Key Responsibilities:
- Lead the recruitment, training, and supervision of executives to achieve business targets in the defined cluster and foster a strong partnership with the bank.
- Manage discrepancies at the cluster level, provide ongoing issue resolution support, and implement initiatives to achieve operations excellence and customer satisfaction.
- Participate in the hiring process, counsel and mentor performance, and develop recognition platforms to build a capable and motivated team in the Yes Bank Relationship.
- Anticipate training requirements for the partner and lead the development and deployment of partner training programs to increase the selling effectiveness of own team and partner teams on Annuity and Protection.
- Ensure that system requirements are met to maintain a productive and mutually beneficial relationship, compliant with all regulatory requirements.
- Deploy and monitor the implementation of Bank staff contests/R&R to accelerate revenue generation with the Channel.
Measure of Success:
- New Business
- Case size and Paid business
- Initiatives Deployed - Plan vs. Actual
Customer satisfaction scores.
Hiring vs. objectivesEmployee Satisfaction Scores
Channel Partner feedbackObservations in Audit ScoresIncremental business results (Leads / policies etc.), Spend - Budget vs. Actual
Desired Qualifications and Experience:
- Master of Business Administration or equivalent
- 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience
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