BPO Manager

4 weeks ago

Gurgaon, Haryana, India NTT DATA Full time

Job Title: BPO Manager

Job Summary:

NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

Key Responsibilities:

  • Maintain books and records and calculations of fund's Net Asset Values.
  • Coordinate and review Financial Statements and associated reports including performance metrics/quarterly reporting.
  • Coordinate and review calculations of carried interests/performance/incentive fees.
  • Coordinate and review calculation of investor allocations for capital calls and distributions.
  • Coordinate and review of partners capital account statements.
  • Coordinate of payments and other transactions.
  • Supervise production analysts, review and signing off the work performed.
  • Act as primary contact for clients and other stakeholders.
  • Meet client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables.
  • Ensure all escalations are addressed timely.
  • First escalation point for internal queries.
  • Direct the team to manage timelines, workflows, and deliverables within agreed SLAs.
  • Monitor progress of assigned team members for additional training and development.

Requirements:

  • 5-7 years of experience in accounting for financial services sectors particularly Private Equity.
  • Experience in reviewing financial statements.
  • User experience with enterprise accounting system.
  • Working knowledge of Investran is highly desirable.
  • 5-7 years of experience using MS-Excel that required you to use Formulas, Tables & Formatting, Conditional Formatting, Charting, Pivot tables & Pivot Reporting.
  • Independently handle client calls and monthly and weekly reviews.
  • Supervisory skills with 4-5 years of experience in managing and leading staff.
  • B.com or CA (Inter/Final) are desired educational qualification for this role.

Desired Qualities:

  • A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
  • Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.
  • Sound judgment, problem solving, and analytical skills.
  • Good client/business relationship management.
  • Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
  • Curiosity, critical thinking, and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure.

  • BPO Team Manager

    2 weeks ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job Overview:HireBloc Ventures Pvt Ltd, a leading Recruitment Agency & Staffing Industry company, is seeking an experienced BPO Team Leader to join its team. This junior level position requires 1 to 3 years of experience in a similar role.Key Responsibilities:Manage and lead a team of BPO executives to deliver high-quality customer service and achieve...

  • BPO Manager

    4 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Title: BPO ManagerJob Summary:We are seeking a highly skilled BPO Manager to join our Private Equity team at NTT DATA. As a BPO Manager, you will be responsible for maintaining books and records, coordinating and reviewing financial statements, and ensuring timely delivery of daily, weekly, and monthly deliverables.Key Responsibilities:Maintain accurate...

  • BPO Team Lead

    3 weeks ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job OverviewWe are seeking a BPO Team Leader at HireBloc Ventures Pvt Ltd to lead our BPO team. This role requires junior candidates with 1-3 years of experience in managing a BPO team.ResponsibilitiesSupervise and manage a team of BPO agents to achieve performance targets.Monitor team performance and provide regular feedback and coaching.Ensure adherence to...

  • BPO Operations Supervisor

    2 weeks ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job OverviewWe are seeking a seasoned BPO Team Leader to drive performance and excellence in our team. This role requires a strong leader with 1-3 years of experience in managing a BPO team. The job is based in Gurgaon, Haryana, India and offers Full-Time employment.Key ResponsibilitiesSupervise and manage a team of BPO agents to achieve performance targets...

  • Program Manager for BPO/IT Domain

    4 weeks ago

    Gurgaon, Haryana, India NIIT Limited Full time

    Job Title: Program Manager (BPO/IT Domain)We are seeking a highly skilled Program Manager to join our team at NIIT Limited. As a Program Manager, you will be responsible for managing projects and programs across various domains, including BPO and IT.Key Responsibilities:Manage projects and programs from initiation to closure, ensuring timely delivery and...

  • Senior BPO Representative

    3 weeks ago

    Gurgaon, Haryana, India Sana Search International Full time

    Company OverviewSana Search International is a recruiting agency with a strong team of 30 members. We specialize in spotting the best talents for various sectors, including IT and Non-IT.Job OverviewWe are seeking a Senior BPO Representative to join our team in the UK process with a shift role based in Gurgaon. The employment type is full-time with a...

  • BPO Team Leader Position

    3 weeks ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job Title: BPO Team LeaderAt HireBloc Ventures Pvt Ltd, we are seeking a highly skilled BPO Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of BPO executives to deliver high-quality customer service and achieve performance targets.Key Responsibilities:Manage and lead a team of BPO executives to...

  • BPO Manager

    4 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Unlock Your Potential in Asset and Wealth ManagementNTT DATA Services is a leading global services company, part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. With over 1,40,000 professionals in over 50 countries, we help clients navigate market dynamics with flexibility and speed, reduce costs with less risk, and...

  • Program Manager(BPO/IT Domain Expert)

    4 weeks ago

    Gurgaon, Haryana, India NIIT Limited Full time

    Program Manager(BPO/IT Domain) Job DescriptionWe are seeking a highly skilled Program Manager with expertise in BPO/IT domains to join our team at NIIT Limited.Key Responsibilities:Manage projects with a background in Learning and Development, ensuring timely completion and meeting client expectations.Utilize MS Office and related productivity tools,...

  • Telugu BPO Quality Assurance Specialist

    3 weeks ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    About the Role:We are looking for a skilled Telugu BPO Quality Analyst to join our team. As a Quality Analyst, you will be responsible for ensuring the quality of customer service provided by our Telugu-speaking BPO team.Key Responsibilities:Evaluate Telugu-speaking customer service representatives' performance through call monitoring and analysis.Identify...

  • Travel Agent for International BPO

    4 weeks ago

    Gurgaon, Haryana, India Demographic HR Services Full time

    Job Title: Travel Agent for International BPOWe are seeking a highly skilled Travel Agent to join our team at Demographic HR Services. As a Travel Agent for International BPO, you will be responsible for managing travel processes for our clients.Key Responsibilities:Manage travel arrangements for clientsCoordinate with travel providers to ensure smooth...

  • BPO Operations Manager

    4 weeks ago

    Gurgaon, Haryana, India NTT DATA Services Full time

    Job SummaryWe are seeking a highly skilled BPO Team Lead to join our team at NTT DATA Services. As a key member of our operations team, you will be responsible for overseeing the reconciliation of client accounts, updating tax withholding information, and processing garnishments.Key ResponsibilitiesReconciliation and Processing: Perform monthly...

  • Senior Quality Assurance Professional

    2 weeks ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    About the Role:We are seeking a highly skilled Quality Assurance professional to join our Telugu BPO team as a Quality Analyst. The ideal candidate will have 1-3 years of experience in a similar role and be fluent in Telugu and English.Key Responsibilities:Evaluate Telugu-speaking customer service representatives' performance through call monitoring and...

  • BPO Financial Operations Specialist

    4 weeks ago

    Gurgaon, Haryana, India NTT DATA Services Full time

    Job Title: BPO Financial Operations SpecialistNTT DATA Services is a leading global provider of Finance and Accounts solutions. We are seeking a highly skilled BPO Financial Operations Specialist to join our Finance and Accounting team.Job Summary:The successful candidate will be responsible for maintaining books and records for different financial...

  • BPO T&S Operations Specialist

    4 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Title: BPO T&S Operations AnalystJob Summary:We are seeking a highly skilled BPO T&S Operations Analyst to join our team at NTT DATA. As a key member of our operations team, you will be responsible for ensuring the smooth execution of financial operations, including cash management, financial reporting, and portfolio operations.Key...

  • BPO Operations and Financial Analyst

    2 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job DescriptionAs a BPO Operations and Financial Analyst at NTT DATA, you will be responsible for managing the financial operations of our clients.Key Responsibilities:Preparing bank reconciliation and maintaining financial logsPreparing monthly financial reporting packages for hedge fundsAccruing fund income and expenses in accordance with relevant...

  • Program Management Professional for BPO/IT Domain

    2 weeks ago

    Gurgaon, Haryana, India NIIT Limited Full time

    Expanding our team at NIIT Limited, we are actively seeking an accomplished IT Program Manager with a background in BPO/IT Domain. The ideal candidate will possess a strong track record in managing projects, coupled with proficiency in MS Office and related productivity tools, particularly Excel. A solid capability in Excel and data management is essential...

  • Senior Associate Operations BPO

    2 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Title: BPO Operations Senior AssociateCompany Overview:NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Our Business Process Outsourcing (BPO) team implements processes and technologies for our clients...

  • BPO T&S Operations Associate

    4 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Title: BPO T&S Operations AssociateJob Summary:We are seeking a highly skilled BPO T&S Operations Associate to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our financial services.Key Responsibilities:Act as an intermediary between funds and their investment managers, serving as the...

  • BPO T&S Financial Operations Specialist

    3 weeks ago

    Gurgaon, Haryana, India NTT DATA Full time

    Key ResponsibilitiesWe are seeking a highly skilled BPO T&S Financial Operations Specialist to join our team.Preparation of Bank Reconciliation and maintaining the respective financial logsDerive pricing for portfolio investmentsAccurate and timely processing of all capital activitiesCash Management-managing the daily cash flow of trades and monitoring fund...