Senior Associate Operations BPO

2 weeks ago

Gurgaon, Haryana, India NTT DATA Full time

Job Title: BPO Operations Senior Associate

Company Overview:

NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Our Business Process Outsourcing (BPO) team implements processes and technologies for our clients that bring about real transformation for customers of all sizes.

Job Summary:

As a Senior Associate in our BPO Operations team, you will be responsible for performing daily end-to-end cash reconciliation activities, including conducting analysis and recording transactions. You will also identify reasons for variances in cash/assets through bank & custody statements and other supporting data.

Key Responsibilities:

  • Performing daily end-to-end cash reconciliation activities, including conducting analysis and recording transactions
  • Identifying reasons for variances in cash/assets through bank & custody statements and other supporting data
  • Interacting with designated internal teams, bank, custody, and advisors for missing trades/corporate actions/other transaction items
  • Following up on actions for pending transactions/incorrect booking with trade team/bank/custody
  • Verifying prices and income, rate of interest, etc. depending upon the security being booked through Bloomberg or other market data services and provide appropriate back-ups
  • Reporting issues to supervisors and seeking support on an immediate basis
  • Performing administrative functions related to monthly closing and valuations
  • Developing and maintaining a solid working knowledge of the financial services industry and all products, services, and processes performed by the team

Requirements:

  • 2+ years of accounting experience for financial instruments (equities, fixed income, and derivatives), operation of capital markets, and life cycle of trades
  • Ability to work regularly scheduled shifts
  • University degree or equivalent that required 3+ years of formal studies of Finance/Accounting principles
  • 2+ years of data entry experience that required a focus on quality, including attention to detail, accuracy, and accountability for your work product
  • 2+ years of experience using MS-Excel that required you to use Formulas, Tables & Formatting, Conditional Formatting, Charting, Pivot tables & Pivot Reporting
  • 2+ years of experience in a service-oriented role where you had to correspond in writing or over the phone with external customers

Desired Qualities:

  • A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments
  • Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
  • Positivity and a collegial approach in assisting both colleagues and clients and the ability to work in a team environment
  • Curiosity, critical thinking, and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business

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