Senior BPO Representative

5 days ago


Gurgaon, Haryana, India Sana Search International Full time

Company Overview

Sana Search International is a recruiting agency with a strong team of 30 members. We specialize in spotting the best talents for various sectors, including IT and Non-IT.

Job Overview

We are seeking a Senior BPO Representative to join our team in the UK process with a shift role based in Gurgaon. The employment type is full-time with a requirement of 0-10 years of experience.

Qualifications

Graduate / 12th Pass / Undergraduate can apply.

Roles and Responsibilities

  • Provide exceptional customer service in a BPO setting.
  • Manage customer relationships effectively using CRM tools.
  • Foster customer retention by understanding their needs and resolving any issues.
  • Support customers through various communication channels.
  • Drive sales through customer interactions and upselling techniques.
  • Handle customer care executive duties efficiently.
  • Maintain high levels of customer satisfaction.
  • Manage collection processes professionally.

Experience Skills

  • Minimum 0 years to maximum 10 years of experience in BPO/UK/US Process.
  • Experience in false CALLING SUPPORT, VOICE SUPPORT, and VOICE PROCESS.
  • Fluent in verbal English with strong customer service skills.
  • Experience in an international BPO calling process.


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Company OverviewHireBloc Ventures Pvt Ltd is a staffing company with a strong focus on recruitment and talent placement. With a team of over 11-50 employees, we specialize in connecting employers with the right candidates.Job OverviewWe are seeking a BPO Quality Assurance Specialist to oversee the quality of customer service interactions provided by our team...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    About the Role:We are seeking a highly skilled Quality Assurance professional to join our Telugu BPO team as a Quality Analyst. The ideal candidate will have 1-3 years of experience in a similar role and be fluent in Telugu and English.Key Responsibilities:Evaluate Telugu-speaking customer service representatives' performance through call monitoring and...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job OverviewWe are seeking a skilled BPO Quality Analyst to join our team at HireBloc Ventures Pvt Ltd. The ideal candidate will have 1 to 3 years of experience in the BPO industry and possess strong attention to detail and analytical skills.Responsibilities• Monitor and evaluate the quality of customer service interactions, including phone calls, chats,...


  • Gurgaon, Haryana, India Emblaze Hiring Solutions Full time

    We are seeking a highly skilled professional to join our team in the International BPO Voice Process.The ideal candidate will have a minimum of 18 months of experience in the International BPO Voice Process, or a Graduate with 9 months of experience in the same field.The role involves working in a 5-day schedule with 2 weeks off, and requires a maximum age...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    About the Role:We are looking for a skilled Telugu BPO Quality Analyst to join our team. As a Quality Analyst, you will be responsible for ensuring the quality of customer service provided by our Telugu-speaking BPO team.Key Responsibilities:Evaluate Telugu-speaking customer service representatives' performance through call monitoring and analysis.Identify...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job Title: BPO Team LeaderAt HireBloc Ventures Pvt Ltd, we are seeking a highly skilled BPO Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of BPO executives to deliver high-quality customer service and achieve performance targets.Key Responsibilities:Manage and lead a team of BPO executives to...


  • Gurgaon, Haryana, India NTT DATA Full time

    Job Title: BPO Operations Senior AssociateCompany Overview:NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Our Business Process Outsourcing (BPO) team implements processes and technologies for our clients...


  • Gurgaon, Haryana, India NTT DATA Services Full time

    About NTT DATA ServicesNTT DATA Services is a leading global IT services company that helps clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.Our Business Process Outsourcing (BPO) team has implemented processes and technologies for clients that bring...


  • Gurgaon, Haryana, India ASSA ABLOY Full time

    Job Title: Senior Sales RepresentativeASSA ABLOY India Pvt Ltd seeks a Senior Sales Representative to generate business from defined territories. The ideal candidate will deliver revenue objectives, set up and manage distribution channels, build demand generation, and ensure timely collection of outstanding payments.Key Responsibilities:Deliver revenue...

  • Senior Associate

    2 weeks ago


    Gurgaon, Haryana, India NTT DATA Full time

    Job Title: Senior Associate - BPO T&S OperationsJob Summary:We are seeking a highly skilled Senior Associate to join our BPO T&S Operations team. The successful candidate will be responsible for performing account reconciliation for our client across multiple portfolios.Key Responsibilities:Perform daily end-to-end cash reconciliation activities, including...

  • Senior Representative

    2 weeks ago


    Gurgaon, Haryana, India SHL (India) Pvt Ltd Full time

    About SHL (India) Pvt Ltd:SHL is a leading provider of assessment and talent measurement solutions to organizations worldwide. Our mission is to help businesses realize the value and potential of their people.Job Summary:We are seeking a highly skilled and motivated Senior Representative to join our team. As a Senior Representative, you will be responsible...


  • Gurgaon, Haryana, India OU Health Full time

    Job Title: Senior Patient Account RepresentativeOU Health is seeking a highly skilled Senior Patient Account Representative to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely patient billing and collections.Key Responsibilities:Process patient billing and collections in a timely and accurate...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Job OverviewHireBloc Ventures Pvt Ltd is a Recruitment Agency & Staffing Industry company with 11-50 employees, aiming to connect talented individuals with the right job opportunities. Our company overview is available at https://hirebloc.in/.We are seeking a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role, responsible for...


  • Gurgaon, Haryana, India The Luxury Closet Full time

    About The Luxury ClosetWe are a dynamic and forward-thinking company that is redefining the world of luxury. Our goal is to offer the greatest selection of luxury products and services with the world's best customer experience.As a Customer Service Associate, you will represent not just the customer service department but The Luxury Closet as a whole. You...


  • Gurgaon, Haryana, India Trikuta Global Full time

    Trikuta Global Technologies strives to deliver exceptional Business Process Outsourcing (BPO) services to its clients.We are seeking a highly skilled International Sales Representative to join our team and contribute to our success.The ideal candidate will possess excellent communication skills, a strong command of English, and a passion for learning and...

  • Senior Associate

    2 weeks ago


    Gurgaon, Haryana, India NTT DATA Full time

    Job OverviewAs a Senior Associate in our BPO T&S Operations team, you will play a key role in ensuring the smooth operation of our financial services. Your responsibilities will include acting as an intermediary between funds and their investment managers, serving as the official record keeper for the funds, and preparing monthly financial reporting...


  • Gurgaon, Haryana, India The Luxury Closet Full time

    About UsThe Luxury Closet is a pioneering company in the heart of Dubai, redefining the luxury experience. Our mission is to curate the world's most exclusive closets and deliver unparalleled customer satisfaction.Job SummaryWe are seeking a highly skilled Customer Service Associate to represent The Luxury Closet and exceed customer expectations. As a key...


  • Gurgaon, Haryana, India The Luxury Closet Full time

    About The Luxury ClosetWe are a dynamic and forward-thinking company that is redefining the world of luxury. Our aim is to unlock and curate the most valuable and exclusive closets from around the world.As a Customer Service Associate, you will represent not just the customer service department but The Luxury Closet as a whole. In this key role, you will...


  • Gurgaon, Haryana, India Careerxtra Full time

    About the RoleWe are seeking a highly skilled Dutch speaking Customer Service Representative to join our team at Careerxtra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesEngage with customers through phone, email, chat, and social media...


  • Gurgaon, Haryana, India NTT DATA Services Full time

    Reconciliation Senior RepresentativeNTT DATA Services is seeking an experienced Reconciliation Senior Representative to join our team in Gurgaon. As a key member of our financial operations team, you will be responsible for performing daily end-to-end cash reconciliation activities, including analysis and recording transactions. Your expertise will be vital...