Guest Service Associate
3 weeks ago
Job Description: At Spectrum resorts, spa & convention, we are looking for a skilled Guest Service Associate to join our front office and housekeeping team.
Responsibilities:
- Provide exceptional front desk assistance to guests, ensuring a seamless check-in and check-out experience.
- Facilitate services while adhering to the hotel's safety policies and regulations.
- Answer phone calls, respond to queries, and maintain accurate records of all house activities.
- Support housekeeping duties, including cleaning, reporting safety hazards, and maintaining a high standard of cleanliness.
- Contribute to food and beverage service by serving guests in the restaurant and handling room service orders.
Requirements: To be successful in this role, you will need to possess excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
About Us: Spectrum resorts, spa & convention is a leading hospitality provider dedicated to delivering exceptional guest experiences. We are committed to fostering a positive and inclusive work environment that encourages growth and development.
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