Client Success and Relationship Manager

8 hours ago


Mumbai, Maharashtra, India Craftworld Events & Exhibitions Full time
Job Overview:

We are seeking a highly motivated and organized Client Success and Relationship Manager to join our team. This individual will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and ensuring exceptional customer service.

The ideal candidate will have excellent communication and interpersonal skills, a proven track record in sales or account management, and the ability to work effectively in a fast-paced environment.

We estimate the salary for this role to be around ₹1,000,000 - ₹1,200,000 per annum, depending on experience.

Key Responsibilities:

  • Build and maintain strong relationships with clients, identifying new business opportunities
  • Deliver exceptional customer service, responding promptly to client inquiries and concerns
  • Collaborate with internal teams, including sales, marketing, and operations departments
  • Develop and implement sales strategies to meet revenue targets
  • Provide regular reporting and analysis to senior management

Requirements:

  • Minimum 3 years of experience in sales, account management, or a related field
  • Proven track record of meeting or exceeding sales targets
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

About Us:

Craftworld Events & Exhibitions is a leading events company that specializes in creating unforgettable experiences for our clients. We are committed to innovation and excellence, and we strive to exceed our clients' expectations at every opportunity.



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