Client Success Manager Lead
22 hours ago
About the Role
Xebia IT Architects is seeking a highly skilled Client Success Manager to join our team. As a key member of our client-facing organization, you will be responsible for driving revenue growth and ensuring client satisfaction.
Job Description
This role requires a blend of account management expertise, strategic thinking, and leadership capabilities to deliver client success and align company services to client needs. The successful candidate will have a proven track record in account management, client engagement, and revenue generation.
Key Responsibilities
- Serve as the primary point of contact for assigned clients, fostering strong relationships at all levels.
- Understand client business challenges and objectives to provide tailored solutions.
- Ensure timely delivery of services, addressing concerns, and maintaining high levels of client satisfaction.
Revenue Growth
- Identify opportunities for upselling and cross-selling across services and solutions.
- Develop account growth strategies and drive the execution of revenue targets.
- Collaborate with internal teams to prepare proposals and negotiate contracts.
Salary Information
The estimated salary for this position is $120,000 - $180,000 per year, depending on experience.
Preferred Qualifications
- 10 years of experience in client management, business development, or related roles.
- Prior experience in IT services, consulting, or related fields.
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