Corporate Client Success Specialist

3 weeks ago


Mumbai, Maharashtra, India FabHotels Full time
Job Overview

We are seeking an experienced Client Partnership Lead to join our team at FabHotels. As a Client Partnership Lead, you will be responsible for building and maintaining strong relationships with our corporate clients, ensuring their satisfaction and success with our platform.

This is a high-stakes, client-facing role that entails revenue growth and managing high-profile clients. You will work closely with our sales and product teams to identify new opportunities for growth and innovation.

Key Responsibilities:

  • Manage a high portfolio of corporate clients, serving as their primary point of contact and driving product adoption and revenue growth
  • Build and maintain strong relationships with clients, ensuring their satisfaction and success with our platform
  • Identify new opportunities for growth and upsell, working closely with our sales team
  • Collaborate with our product team to identify and prioritize new features and enhancements based on client feedback
  • Analyze data and trends to identify areas for improvement and optimization
  • Educate clients on platform functionality and best practices

Requirements:

  • Bachelor's or master's degree from a top institute
  • 4-7 years of experience in a client-facing role in Travel/Hotel Industry
  • Strong communication and interpersonal skills
  • Proven track record of building and maintaining strong client relationships
  • Analytical mindset and ability to use data to drive decision-making
  • Experience working with technology platforms and tools

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum



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