Corporate Client Advocate
3 weeks ago
About FabHotels
">We are a leading corporate travel and expense management platform that simplifies the process of managing entire travel spend. Our strong tech-first solution caters to the needs of 150+ leading corporates.
">Job Role:
">- ">
- This is a high-stakes, client-facing role responsible for managing a high portfolio of corporate clients, driving product adoption and revenue growth.">
- You will build and maintain strong relationships with clients, ensuring their satisfaction and success with our platform.">
- Collaborate with our sales and product teams to identify new opportunities for growth and innovation.">
- Analyze data and trends to identify areas for improvement and optimization.">
- Ensure timely resolution of client issues and concerns.">
- Develop and deliver client training and education programs.">
- Stay up-to-date on industry trends and best practices.">
Key Responsibilities:
">- ">
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction and success with our platform.">
- Sales and Product Collaboration: Collaborate with sales and product teams to identify new opportunities for growth and innovation.">
- Data Analysis: Analyze data and trends to identify areas for improvement and optimization.">
- Problem Resolution: Ensure timely resolution of client issues and concerns.">
- Training and Education: Develop and deliver client training and education programs.">
Requirements:
">- ">
- Bachelor's or master's degree from a top institute with 4-7 years of experience in a client-facing role in Travel/Hotel Industry.">
- Strong communication and interpersonal skills.">
- Proven track record of building and maintaining strong client relationships.">
- Analytical mindset and ability to use data to drive decision-making.">
- Experience working with technology platforms and tools.">
- Ability to thrive in a fast-paced, dynamic environment.">
Salary Estimate: ₹18 lakhs - ₹28 lakhs per annum, depending on qualifications and experience.
">Location: Gurgaon (with local presence across Metros).
">-
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