Client Success Lead

3 weeks ago


Mumbai, Maharashtra, India EvolutionCo Digital Interactive Consultancy Pvt Full time
Job Overview: Client Success Lead

We are seeking a seasoned Client Success Lead to join our team at EvolutionCo Digital Interactive Consultancy Pvt. As a key leader in our client services division, you will play a crucial role in ensuring client satisfaction and driving growth.

Key Responsibilities:
  • Oversee a portfolio of accounts and develop strategic plans to achieve client goals and drive growth.
  • Nurture client relationships to ensure long-term satisfaction and retention.
  • Develop and implement training programs to enhance client knowledge and skills.
  • Monitor and report on account performance, providing regular updates to clients and internal stakeholders.

Requirements:
  • 3-5 years of experience in account management, preferably within a digital marketing agency.
  • Proven track record of managing and growing client accounts.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to work collaboratively with cross-functional teams.

Estimated Salary: ₹1,000,000 - ₹1,400,000 per annum.

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