Deposit Products Specialist

5 days ago

Bengaluru, Karnataka, India MUFG Full time
About Us

MUFG Bank, Ltd. is a global leader in commercial and investment banking services. With operations spanning over 40 markets worldwide, the bank offers a diverse range of products and services to businesses, governments, and individuals. Our parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG), is one of the world's largest financial groups with a history dating back over 360 years.

We have approximately 120,000 employees globally and provide an extensive array of services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Our goal is to be the world's most trusted financial group by fostering close collaboration among our operating companies and responding flexibly to all financial needs of our customers.

For more information, visit our website.

MUFG Global Service Private Limited

MUFG Global Service Private Limited (MGS) is a 100% subsidiary of MUFG with offices in Bengaluru and Mumbai. Established in 2020, MGS India serves as a Global Capability Centre/Centre of Excellence, providing support services across various functions such as IT, KYC/AML, Credit, Operations, etc. to MUFG Bank offices globally.

We are committed to significantly ramping up our growth over the next 18-24 months while servicing MUFG's global network across Americas, EMEA, and Asia Pacific.

About the Role

This position is based in Bangalore and reports directly to the Vice President. As a Deposit Products Specialist, you will be responsible for daily processing/supervision and control of workflow for the daily functions/transactions pertaining to deposit products.

Purpose of Role

As a key member of the team, your primary responsibility will be to support the Head of Department in smooth and proper execution of operations. You will supervise and oversee the team's development, providing training where required to ensure high-level job knowledge and role coverage.

Main Responsibilities:
  • Perform duties of Maker/checker for activities assigned diligently.
  • Understand process/policies of the Bank and adhere to requirements.
  • Work closely with overseas branch to process/execute transactions as per accuracy/quality standards/SLA's of the Bank.
  • Learn system functions and adhere to controls.
  • Support overseas branch to resolve operational incidents/reporting (if any).
  • Provide suggestions to improve/streamline operational processes.
Customer:
  • Develop and maintain strong stakeholder management with key stakeholders within MUFG.
  • Support and resolve customer enquiries and provide excellent customer service.
  • Work in partnership with Compliance to understand relevant operational guidelines, MUFG's standard procedures, and local regulations and assess impact on daily operations workflow.
  • Work in partnership with wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
  • To support developmental projects relating to the Department.
People:
  • Provide guidance and support to more junior members of the team. Assist in training and development of individuals to ensure high level of job knowledge.
Other / Control:
  • Perform checking process on operational issues escalated by less experienced members of the team.
  • Perform reconciliation of any daily pending transactions.
  • Support Head of Department in determining level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
  • Support Head of Department in achieving department's KPIs, set by Branch Management.
  • Support in managing risk profile for the department.
  • Support internal and external audits within the department by preparing documentation as required.
  • Maintain good working knowledge of industry trends, products, relevant laws, and regulations.
  • Adhere to all company policies as well as guidelines.
  • Minimum 3 to 6 years of relevant experience in managing deposit products.
  • Strong PC skills (MS Office).
  • Knowledge of SWIFT message types and Payment Systems; T24, GPP, CHAPS, SEPA, RTGS, etc.
  • Extensive experience in Account opening process, static data maintenance process & customer data management.
  • Exposure to clearing and payment processes (Both inward and outward).
  • Understanding various system applications used for clearing/deposit booking (remarks: The experience shall be updated according to the department).
  • Exposure to regulatory guidelines related to domain.
  • Good interpersonal skills to deal courteously and effectively with others.
  • Attention to details.
Equal Opportunity Employer:

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

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