Deposits Operations Specialist
6 days ago
About Us:
MUFG Bank, Ltd. is Japan's leading bank with a global presence in over 40 markets.
We offer a wide range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.
Our parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG), is one of the world's leading financial groups.
With a history spanning over 360 years, we have approximately 120,000 employees and provide services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
We aim to be the world's most trusted financial group through close collaboration among our operating companies and flexible response to all financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.
About the RolePosition Title: Deposits Operations Specialist
Corporate Title: Deposits Operations Specialist
Reporting to: Vice President
Location: Bangalore
Main Responsibilities- Support business teams in execution of functions related to transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.
- Perform duties of Maker/checker for activities assigned diligently.
- Understand processes/policies of the Bank and adhere to needs.
- Work closely with overseas branch to process/execute transactions as per accuracy/quality standards/SLA's of the Bank.
- Learn system functions and adhere to controls.
- Support overseas branch to resolve operational incidents/reporting (if any).
- Provide suggestions to improve/streamline operational processes.
- Develop and maintain strong stakeholder management with key stakeholders within MUFG.
- Support and resolve customer enquiries and provide excellent customer service.
- Work in partnership with Compliance to understand relevant operational guidelines, MUFG's standard procedures and local regulations and assess impact on daily operations workflow.
- Work in partnership with wider operations team for information sharing and ensure that transactions are processed accurately and in a timely manner.
- To support developmental projects relating to Department.
- Good teamwork skills.
- Perform checking process on operational issues, escalated by less experienced members of the team.
- Perform reconciliation of any daily pending transactions.
- Support Head of Department in determining level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds and system capabilities.
- Support Head of Department in achieving department's KPIs, set by Branch Management.
- Support in managing risk profile for department.
- Support internal and external audits within department by preparing documentation as required.
- Maintain good working knowledge of industry trends, products, relevant laws and regulations.
Estimated salary: ₹800,000 - ₹1,200,000 per annum.
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