Client Service Specialist

1 week ago


Bengaluru, Karnataka, India Goldman Sachs Full time

At Goldman Sachs, we're committed to delivering exceptional client experiences across all our businesses.

Job Summary & Responsibilities

The Back Office Specialist plays a critical role in ensuring the smooth operation of customer account maintenance processes, including application review and processing, and correspondence.

  • Provide support for customers with various online retail deposit products, such as online savings accounts and certificate of deposits.
  • Access multiple electronic systems and document steps taken to efficiently service the customer.
  • Participate in projects to drive operational excellence.
  • Completion of ongoing compliance and remedial training as scheduled.
  • Meet established goals for all metrics, including quality, productivity, and profitability quotas, and customer acquisition by focusing on maximizing service to customers.
BASIC QUALIFICATIONS
  • Minimum Graduation
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
  • 1 years of experience in financial services/banking environment/regulations
  • Strong problem-solving and analytical/accounting skills
  • Ability to multi-task in a fast-paced environment
  • Excellent communication skills, both verbal and written
  • High level of accuracy and attention to detail
  • 1 – 3.5 years of relevant experience
  • Experience in delivery of customer service
About Us

We're a leading global investment banking, securities, and investment management firm founded in 1869. Our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.



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