Graebel Client Support Specialist
1 day ago
We are looking for a highly skilled Client Support Specialist to join our team at Graebel Companies Inc. This is an exciting opportunity to work with a leading talent mobility and relocation solutions provider, serving Global 1000 firms and their employees.
As a Client Support Specialist, you will play a critical role in delivering exceptional customer service, ensuring that clients' Mobility programs are executed efficiently and effectively. You will work closely with our relocation partners, clients, and internal teams to provide timely support, escalate issues as needed, and maintain accurate records.
The ideal candidate will possess strong analytical skills, attention to detail, and excellent communication abilities. They should be proactive, organized, and able to manage multiple tasks simultaneously.
In this role, you will have the opportunity to work on complex cases, drive ownership, and make a meaningful impact on our clients' experiences. If you are a driven professional looking to grow your career in talent mobility and relocation, we encourage you to apply.
**Key Responsibilities:**
- Provide exceptional customer service to clients, responding to inquiries and escalating issues as needed
- Work closely with relocation partners to ensure seamless case management and problem resolution
- Maintain accurate records, data accuracy, and billing transparency
- Develop and maintain process documents, operating procedures, and training materials
- Coordinate special projects, client presentations, and training initiatives
**Requirements:**
- Minimum 2 years of experience in talent mobility or relocation services
- Strong analytical skills, attention to detail, and excellent communication abilities
- Proactive, organized, and able to manage multiple tasks simultaneously
- Ability to read, analyze, and interpret general business periodicals, technical procedures, and numerical data
- Proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
**Compensation:** The estimated salary for this role is $65,000 - $80,000 per annum, depending on location and experience.
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