Senior Deposit Product Specialist

2 weeks ago

Bengaluru, Karnataka, India MUFG Full time
About Us

MUFG Bank, Ltd. is Japan's premier bank with a global network spanning over 40 markets. Outside of Japan, the bank offers a comprehensive range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

Our parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG), is one of the world's leading financial groups. With a history dating back over 360 years, MUFG has around 120,000 employees offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

We aim to be the world's most trusted financial group by collaborating closely among our operating companies and responding flexibly to all our customers' financial needs, serving society, and fostering shared and sustainable growth for a better world.

MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.

For more information, please visit https://www.mufg.jp/english

About MUFG Global Service Private Limited

MUFG Global Service Private Limited (MGS) was established in 2020 as a 100% subsidiary of MUFG with offices in Bengaluru and Mumbai. MGS India serves as a Global Capability Centre / Centre of Excellence providing support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally.

MGS India plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG's global network across Americas, EMEA, and Asia Pacific.

About the Role

The Analyst will be responsible for the daily processing/supervision and control of workflow for the daily functions/transactions pertaining to the various deposit products related to the department.

This role will involve being seen as support to the Head of Department in ensuring the smooth and proper execution of operations of the Department.

The Analyst will also supervise and oversee the team's development and provide training where required as proposed by the Head of Department to ensure high-level job knowledge and role coverage.

Main Responsibilities
  • Process:
    • Perform the duties of Maker/checker for the activities assigned diligently.
    • Understand the process/policies of the Bank and adhere to the needs.
    • Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLA's of the Bank.
    • Learn the system functions and adhere to the controls.
    • Support overseas branch to resolve operational incidents/reporting (if any).
    • Provide suggestion(s) to improve/streamline the operational processes.
  • Customer:
    • Develop and maintain strong stakeholder management with key stakeholders within MUFG.
    • Support and resolve customer enquiries and provide excellent customer service.
    • Work in partnership with Compliance to understand relevant operational guidelines, MUFG's standard procedures and local regulations and assess the impact on the daily operations workflow.
    • Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
    • To support developmental projects relating to the Department.
  • People:
    • Provide guidance and support to more junior members of the team. Assist in the training and development of individuals to ensure high level of job knowledge.
  • Other/Control:
    • Perform the checking process on operational issues, escalated by the less experienced members of the team.
    • Perform the reconciliation of any daily pending transactions
    • Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds and system capabilities.
    • Support the Head of Department in achieving the department's KPIs, set by the Branch Management.
    • Support in managing the risk profile for the department.
    • Support internal and external audits within the department by preparing documentation as required
    • Maintain good working knowledge of industry trends, products, relevant laws and regulations.
    • Adhere to all company policies as well as guidelines
    • Minimum 3 to 6 years of relevant experience in managing deposit products
    • Strong PC skills (MS Office)
    • Knowledge of SWIFT message types and Payment Systems; T24, GPP, CHAPS, SEPA, RTGS etc Extensive experience in Account opening process, static data maintenance process & customer data management.
    • Exposure to clearing and payment processes (Both inward and outward)
    • Understanding various system application used for clearing/deposit booking (remarks: The experience shall be updated according to the department)
    • Exposure to regulatory guidelines related to domain.
    • Good interpersonal skills to deal courteously and effectively with others.
    • Attention to details.
    Estimated Salary Range: ₹8,50,000 - ₹12,00,000 Per Annum

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