Senior Sales Operations Manager
2 days ago
At Thrillophilia, we're dedicated to making travel planning effortless, allowing travelers to focus on creating unforgettable memories. Our journey began in 2011, revolutionizing the online travel transactions market.
We've grown into India's largest online platform for experiential travel, boasting an annual traffic of 150M+ Users, 5M+ Happy Customers, and a strong presence on Instagram with 2.2M followers.
Our platform offers diverse and wholesome experiences, featuring over 25,000 offerings and 2,500 holiday packages across 150+ Destinations. From adventurous and offbeat travel to luxurious options, our aim is to provide customers with the best possible experiences.
Role OverviewYou will oversee and manage a team of sales executives, drive revenue growth, ensure customer satisfaction, and meet business targets. Key responsibilities include:
- Team Management: Lead, mentor, and motivate a team of sales executives to achieve individual and team sales targets.
- Sales Operations: Develop and execute strategies to convert leads into sales, focusing on both domestic and international travel packages.
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
- Process Optimization: Implement and improve sales processes to enhance efficiency and productivity.
To succeed in this role, you'll need:
- Experience: 4+ years in sales, with at least 1-2 years in a team lead or supervisory role, preferably in the travel or hospitality industry.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
- Skills: Strong leadership and team management abilities, proven track record of achieving and exceeding sales targets, excellent communication, negotiation, and interpersonal skills, proficiency in CRM tools like Salesforce, Freshdesk, or similar platforms.
This position offers a competitive salary range of $80,000 - $110,000 per year, based on experience and qualifications, plus benefits such as comprehensive health insurance, retirement plan, and paid time off.
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