Customer Service Team Member

1 week ago


Gurgaon, Haryana, India IGT Solutions Full time
Company Overview:
Ideal for those seeking a customer-centric role, IGT Solutions is an innovative company providing top-notch services.

Job Summary:
We are looking for a skilled CUSTOMER SERVICE REPRESENTATIVE to handle customer queries and provide valuable responses in real-time. The ideal candidate will have excellent communication skills in English, flexibility to work in rotational shifts, and comfort working from the office.

Role and Responsibilities:
- Respond promptly to customer inquiries and resolve issues efficiently.
- Provide personalized solutions to meet customer requirements and preferences.
- Maintain accurate records of customer interactions and follow-ups.

Eligibility Criteria:
- A bachelor's degree or higher is required.
- Minimum 6 months to 3 years of experience in international customer support.

Salary Package:
The compensation for this position includes a salary range of up to ₹30,000 CTC per month, based on the candidate's level of experience.

Benefits:
- Enjoy a 5-day workweek with rotational shifts and weekends off.
- Receive transportation benefits (shuttle service) within the hiring zone.

Selection Process:
- Initial HR Round
- Voice Versant assessment
- Operations Round

How to Apply:
Candidates interested in this opportunity should submit their resumes to proceed with further interview rounds.

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