Customer Service Team Lead
3 weeks ago
We are seeking a skilled Customer Service Team Lead to oversee the delivery of exceptional customer service and after-sales support. As a key member of our team, you will be responsible for managing a team of representatives, creating policies and procedures, and ensuring the highest level of customer satisfaction.
Key Responsibilities:- Leading a team of customer support representatives to achieve exceptional customer service results.
- Developing and implementing policies and procedures to ensure consistent and high-quality customer service.
- Collaborating with cross-functional teams to drive customer-centric initiatives and improve overall customer experience.
- Monitoring and analyzing customer feedback to identify areas for improvement and implement changes.
- Providing coaching and training to team members to enhance their skills and knowledge.
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Team Lead
4 weeks ago
Gurgaon, Haryana, India Sitel Full timeJob Title: Team Lead - Customer ServiceWe are seeking a highly skilled and experienced Team Lead to join our Customer Service team in Gurgaon. As a Team Lead, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our clients.Key Responsibilities:Lead a team of customer service...
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Customer Service Team Lead
3 weeks ago
Gurgaon, Haryana, India Talent Integrators Full timeWe are seeking a highly skilled Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.Key Responsibilities:Leading a team of customer support representatives to deliver exceptional service.Developing and implementing customer service strategies...
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Customer Service Team Lead
2 weeks ago
Gurgaon, Haryana, India EMPLOYMENT MANTRAS Full timeCCE Team OverviewAt EMPLOYMENT MANTRAS, we are seeking an experienced Customer Service Team Lead to oversee our CCE operations. As a key member of our team, you will be responsible for managing a team of representatives, overseeing the customer service process, and resolving customer complaints.ResponsibilitiesLead a team of customer service representatives...
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Customer Service Team Lead
1 week ago
Gurgaon, Haryana, India Talent Integrators Full timeWe are seeking a dedicated Customer Service Team Lead to oversee the customer support process and manage a team of representatives.Key Responsibilities:Team Management: Direct and motivate a team of customer support representatives to deliver exceptional service.Customer Service Process: Oversee the end-to-end customer service process, ensuring timely and...
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Customer Service Team Lead
1 week ago
Gurgaon, Haryana, India Secretto Full timeWe are looking for a qualified Customer Service Team Lead to manage a team of representatives who will offer excellent customer service and after-sales support to customers of Secretto. You will create policies and procedures and oversee the customer service provided by the team.Key Responsibilities:Oversee the management of a team of customer service...
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Customer Service Team Lead
4 weeks ago
Gurgaon, Haryana, India Secretto Full timeCustomer Care ExecutiveWe are seeking a highly skilled Customer Care Executive to oversee the delivery of exceptional customer service and after-sales support. As a key member of our team, you will be responsible for creating and implementing policies and procedures to ensure seamless customer interactions.Key Responsibilities:Lead a team of customer support...
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Customer Service Team Lead
4 weeks ago
Gurgaon, Haryana, India Secretto Full timeCustomer Care ExecutiveWe are seeking a highly skilled Customer Care Executive to oversee the customer service process and manage a team of representatives who will provide exceptional customer support and after-sales service.Key Responsibilities:Lead a team of customer support representatives to ensure excellent customer service delivery.Develop and...
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Customer Service Team Lead
2 weeks ago
Gurgaon, Haryana, India DownDog India Full timeAbout the Role: We are seeking a Customer Service Lead to join our team at DownDog India. The successful candidate will be responsible for managing the admin work required for greeting clients, on-site and Web registration, inventory management, software management, and club management in terms of cleanliness, kitchen, and stocks. Key Responsibilities: -...
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Customer Service Team Lead
1 week ago
Gurgaon, Haryana, India Remote Peaks Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Support Executive to join our team at Remote Peaks in India. As a hybrid role, you will be the backbone of our customer service operations, handling queries through calls, chats, and emails.Key ResponsibilitiesSupervise and guide the customer support team, providing leadership and direction to...
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Team Leader
1 week ago
Gurgaon, Haryana, India Sitel Full timeJob Title: Team Leader - Customer ServiceJob Summary:We are seeking a highly skilled and experienced Team Leader to join our Customer Service team. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our clients.Key Responsibilities:Lead a team of customer...
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Customer Service Team Member
2 weeks ago
Gurgaon, Haryana, India BT Group Full timeJob Description: As a Customer Service Support Advisor at BT Group, you will play a crucial role in delivering exceptional customer service and support. Your primary responsibilities will include assisting in the implementation of customer service management plans, creating value-based relationships with customers, and gathering customer information to...
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Customer Service Lead
2 weeks ago
Gurgaon, Haryana, India Golden Tulip Sector 29 Gurgaon Full timeJob OverviewAt Golden Tulip Sector 29 Gurgaon, we are seeking a skilled and experienced Customer Service Lead to join our front office team. As a key member of our staff, you will be responsible for leading and performing all front desk duties, ensuring that our guests receive an exceptional experience.Key ResponsibilitiesLead and perform all front desk...
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Team Leader
6 days ago
Gurgaon, Haryana, India Anjum Full timeWe are seeking a highly skilled and experienced Telesales Team Leader to join our team at Anjum. In this role, you will be responsible for leading and motivating a team to achieve sales targets, driving customer service excellence, and implementing strategies to improve productivity and profitability.Key Responsibilities:Lead the telesales team to achieve...
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Senior Team Manager
3 weeks ago
Gurgaon, Haryana, India Sitel Full timeJob Description:As a Senior Team Manager - Customer Service at Sitel, you will be responsible for leading a team of customer service representatives in a fast-paced contact centre environment. Your primary goal will be to ensure that your team provides exceptional customer service, meeting or exceeding customer satisfaction targets.Key Responsibilities:Lead...
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Customer Experience Team Lead
2 weeks ago
Gurgaon, Haryana, India Airtel Full timeAbout the Role:Airtel is building a digital organization with customer experience at its core. We seek a skilled professional to lead our contact center operations team.The ideal candidate will have a deep understanding of managing contact center operations, including designing key requirements for people, process, and technology to deliver effective and...
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Team Leader
2 weeks ago
Gurgaon, Haryana, India Sitel Full timeJob Title: Team Leader - Customer ServiceJob Summary: We are seeking a highly skilled and experienced Team Leader to join our customer service team. The ideal candidate will have a proven track record of managing teams and delivering excellent customer service.Key Responsibilities:Manage a team of customer service representatives to ensure excellent service...
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Customer Support Team Lead
4 weeks ago
Gurgaon, Haryana, India AiSensy Full timeAbout AiSensy AiSensy is a cutting-edge WhatsApp-based marketing and engagement platform that empowers businesses to grow their revenues through innovative WhatsApp solutions. Key Highlights: • Enabling 50,000+ businesses with WhatsApp engagement and marketing • 400cr+ WhatsApp messages exchanged between businesses and users via AiSensy •...
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Customer Service Lead Position
2 weeks ago
Gurgaon, Haryana, India DownDog India Full timeCustomer Service Lead Job SummaryDownDog India is seeking a highly skilled Customer Service Lead to manage the admin work required for greeting clients, on-site and web registration, inventory management, software management, and club management in terms of cleanliness, kitchen, and stocks.Key Responsibilities:Manage and coordinate the administrative tasks...
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Customer Service Team Member
2 weeks ago
Gurgaon, Haryana, India INNOVISION Limited Full timeGuest Service Associate Role OverviewAt INNOVISION Limited, we are seeking a skilled Guest Service Associate to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of delivering exceptional customer service in a fast-paced environment.Key ResponsibilitiesProvide prompt and professional...
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Customer Service Lead
6 days ago
Gurgaon, Haryana, India EMPLOYMENT MANTRAS Full time• Manage a team of representatives offering customer support and oversee the customer service process.• Resolve customer complaints brought to your attention and create policies and procedures for effective issue resolution.• Plan the training and standardization of service delivery and monitor the work of individual representatives and of the team.•...