Customer Service Ambassador

1 week ago


Gurgaon, Haryana, India IGT Solutions Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at IGT Solutions. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle customer inquiries and resolve issues efficiently. Prior experience in customer service or banking is preferred, but not required.

Key Responsibilities:
  • Customer Service: Handle customer inquiries and resolve issues efficiently, providing accurate information about banking products and services.
  • Transaction Processing: Process transactions and maintain customer records, ensuring compliance with banking regulations and policies.
  • Relationship Building: Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience.
Requirements:
  • Bachelor's Degree: Minimum Bachelor's degree/ Graduation must.
  • Prior Experience: Prior experience in customer service or banking is preferred.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to handle customer queries and complaints effectively.
Benefits:
  • Transport Facility: Transport facility (Odd hours)
  • Comprehensive Training: Comprehensive training and development programs.
  • Career Growth: Opportunities for career growth and advancement and other employee benefits.

Estimated Salary: ₹25,000 - ₹30,000 per month, depending on experience and qualifications.



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