Customer Service Ambassador

2 weeks ago


Gurgaon, Haryana, India AB7 Solutions Full time

AB7 Solutions is a global service company that empowers businesses to deliver exceptional customer experiences. With a focus on innovation and out-of-the-box solutions, we provide the missing 'X' that drives growth. As a Customer Service Representative, you will be at the forefront of our customer-centric approach, resolving inquiries and complaints through chat or email while adhering to company policies and procedures.

The Role

  • Job Profile: Customer Service Representative (Chat/Email)
  • Job Location: Gurugram
  • Job Mode: Work From Office
  • Working Days: 5 days
  • Shift Timings: Rotational Shifts
  • Salary: Fresher - 20k + 2K PLI (post training), Experienced - 22K + 2K PLI (Post training)

Responsibilities

  • Provide exceptional customer service through chat or email
  • Resolve customer inquiries and complaints
  • Adhere to company policies and procedures

Eligibility Criteria

  • Fresher or experienced with minimum 6 months experience
  • UG or graduate

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Fantastic work culture


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