Customer Service Ambassador

2 weeks ago


Gurgaon, Haryana, India Accor Full time

Job Description


As a Guest Service Associate at Accor, you will play a vital role in ensuring our guests receive exceptional service. This role involves working in a fast-paced environment, providing attentive care to our patrons, and upholding the Accor standard of excellence.



Key Responsibilities


  • Deliver F&B services in accordance with departmental standards and procedures
  • Ensure all food and beverages are served according to service standards
  • Apply necessary precautions with regards to hotel food safety and hygiene standards (HACCP)
  • Provide a warm and welcoming experience for our guests, remembering individual names and preferences
  • Assist other Food and Beverage outlets with their operations during peak times or when required


Qualifications

Bachelor's in Hotel Management or equivalent experience.



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