Customer Service Ambassador

6 days ago


Gurgaon, Haryana, India eTeam Full time
About eTeam

eTeam is a dynamic organization that requires a skilled customer service professional to excel in our fast-paced environment.

Job Summary

We are seeking an exceptional customer support specialist who can effectively handle product inquiries, provide timely solutions, and foster strong relationships with our customers.

Responsibilities:
  • Analyze customer needs and develop effective resolutions through communication, training, or escalation.
  • Manage incoming calls, emails, faxes, and mail by processing and logging them into our CRM system.
  • Process customer requests and complaints in a professional manner, ensuring satisfaction and loyalty.
  • Develop and maintain expertise on products and services through regular training sessions.
  • Identify areas for improvement and contribute to the growth of our customer service team.
Benefits

The successful candidate will enjoy a competitive salary range between $50,000-$70,000 per year, depending on location and experience. Our comprehensive benefits package includes opportunities for career advancement, continuous learning, and collaboration with a talented team of professionals.



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