Customer Service Ambassador
2 weeks ago
We are a leading hotel company with a diverse portfolio of brands across the globe. Our mission is to provide exceptional hospitality experiences that exceed our guests' expectations.
Salary InformationThe estimated salary for this role is $40,000 - $60,000 per year, depending on experience and qualifications.
Job DescriptionPrimary Responsibilities:
- Deliver outstanding customer service in accordance with departmental standards and procedures.
- Manage tables effectively, ensuring prompt service and maintaining high standards of cleanliness and presentation.
- Greet patrons warmly upon arrival and ensure they feel welcome throughout their dining experience.
- Upsell and promote food and beverage offers to maximize sales revenue.
- Assist with daily operations, including cleaning and restocking as needed.
- Report any incidents or complaints to management promptly.
- Cross-train with other outlets during peak times or when required.
To be successful in this role, you will need:
- A Bachelor's degree in Hotel Management or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving and adaptability skills.
- A passion for delivering exceptional customer service.
As a member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
- The chance to work with a global leader in the hospitality industry.
We offer a dynamic and inclusive work environment that values diversity and innovation. Our employees are passionate about delivering exceptional experiences and making a lasting impact on our guests' lives.
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