Customer Service Representative: Key Responsibilities in Gurugram

2 weeks ago


Gurgaon, Haryana, India IGT Solutions Full time

Are you passionate about delivering exceptional customer experiences?

We are seeking a skilled Customer Service Representative to join our team at IGT Solutions in Gurugram.

About the Role:

This is an exciting opportunity to work in a dynamic environment, handling customer queries and providing valuable responses in real-time. You will be responsible for understanding customer requirements and offering appropriate solutions.

Main Responsibilities:

  • Handle customer inquiries and provide timely resolutions
  • Understand customer needs and offer tailored solutions
  • Maintain detailed records of customer interactions and follow-ups

Requirements:

  • Qualification: Undergraduate or Graduate degree
  • Work Experience: Minimum 6 months to 3 years in international customer support

What We Offer:

  • Competitive salary up to ₹30,000 CTC (depending on experience)
  • 5-day work week with rotational shifts and weekends off
  • Transportation provided for candidates in the hiring zone

Selection Process:

  • HR Round
  • Voice Versant
  • Ops Round

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply. Please submit your resume for further consideration.



  • Gurgaon, Haryana, India MattsenKumar Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at MattsenKumar in Gurugram, India. This role is responsible for providing exceptional customer service and support to our clients through inbound calls.


  • Gurgaon, Haryana, India MattsenKumar Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at MattsenKumar in Gurugram. This role is ideal for individuals who enjoy interacting with customers, providing excellent service, and working in a dynamic office environment.About the RoleThis is a full-time position that requires excellent...


  • Gurgaon, Haryana, India Genpact Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Genpact in Gurugram. As a key member of our customer support team, you will be responsible for delivering exceptional service and resolving issues promptly.About the RoleThis is a fantastic opportunity for individuals who possess excellent communication skills, a strong...


  • Gurgaon, Haryana, India IGT Solutions Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at IGT Solutions in Gurugram. As a key member of our customer support team, you will be responsible for handling customer queries and providing valuable responses in real time.About the RoleThe ideal candidate will have excellent communication skills in English and be...


  • Gurgaon, Haryana, India MattsenKumar Full time

    Job Title: Telugu Customer Service RepresentativeAbout the Job:This is a fantastic opportunity to join MattsenKumar as a Telugu Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to international clients through inbound calling.Key Responsibilities:Handle incoming calls in Telugu...


  • Gurgaon, Haryana, India KINGS COLLEGE UK, GURUGRAM Full time

    About the CompanyKings College UK Gurugram is an international school with a proud tradition of educational excellence. We offer a comprehensive curriculum for students, holistic development, and intellectual growth designed to inspire and empower.About the RoleThe ideal candidate will be professional personable and skilled in customer service as a...


  • Gurgaon, Haryana, India KINGS COLLEGE UK, GURUGRAM Full time

    About Us - King's College UK, Gurugram is an esteemed international school renowned for its academic excellence. Our comprehensive curriculum fosters holistic development, intellectual growth, and inspires individuals to reach their full potential.The Role - As a Customer Service Ambassador, you will serve as the primary point of contact for visitors and...


  • Gurgaon, Haryana, India Teleperformance Full time

    Job Title: Customer Support Service RepresentativeAbout the Role: We are seeking a highly motivated and skilled Customer Support Associate to join our team in Gurugram, Sector 18. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries...


  • Gurgaon, Haryana, India American Express Full time

    About American Express:">We are a global services company that provides customers with access to products, experiences, and benefits through strategic partnerships. Our goal is to help our customers achieve their goals by providing them with the tools and resources they need.">Job Summary:">We are seeking a Customer Service Representative to join our team in...


  • Gurgaon, Haryana, India WNS Full time

    We are seeking a highly skilled Customer Service Representative to join our team in Gurugram. As a key member of our customer support voice process, you will be responsible for providing excellent written and verbal communication skills to resolve customer inquiries and issues.The ideal candidate will have a strong background in customer service and...


  • Gurgaon, Haryana, India IILM University, Gurugram Full time

    At IILM University, Gurugram, we are committed to academic excellence and research innovation. As a leading institution, we invite applications for faculty positions in the field of law.About UsIILM Law School is a renowned centre for legal education, offering a range of programmes including BA LL.B(H), BBA LL.B(H), LL.M, and Ph.D. We aim to produce...


  • Gurgaon, Haryana, India 2coms Full time

    We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Gurugram location. As a key member of our international voice process team, you will be responsible for providing exceptional service to our global clients through various communication channels.Our client is an Indian multinational...


  • Gurgaon, Haryana, India IGT Solutions Full time

    Are you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our dynamic team at IGT Solutions in Gurugram.About the Role:We are looking for an individual who can handle customer queries, provide valuable responses in real-time, and understand customer requirements to offer appropriate...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    **Company Overview**HireBloc Ventures Pvt Ltd is a leading recruitment agency specializing in providing staffing solutions to various industries. With a strong focus on customer satisfaction, we help companies find the right talent and candidates discover their dream jobs.**Job Overview**We are seeking a highly skilled Customer Service Representative to join...


  • Gurgaon, Haryana, India White Force Group Full time

    We are seeking a highly motivated and skilled Customer Service Representative to join our team at White Force Group. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and visitors.Job Summary:The Customer Service Representative will act as the first point of contact for our clients and...


  • Gurgaon, Haryana, India TechFun consultant Full time

    Company OverviewTechFun Consultant is a renowned company in the forex trading industry, committed to delivering exceptional service and innovative solutions. Our team of experts brings together extensive knowledge and expertise, empowering clients to make informed trading decisions. Job OverviewWe are seeking a highly motivated and skilled Full-Time...


  • Gurgaon, Haryana, India Alight Solutions Full time

    About the Role:Alight Solutions is seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service via voice calls.Key Responsibilities:Ensure 100% of production time is spent logged in on callsAnswer calls with an approach to deliver positive...


  • Gurgaon, Haryana, India Tata Recruitment Services Full time

    About UsTata Recruitment Services is a leading recruitment agency in Gurugram, providing expert staffing solutions to clients across various industries.Job TitleCustomer Support RepresentativeRole OverviewThis full-time on-site role involves handling customer inquiries, resolving complaints, and ensuring customer satisfaction through excellent communication...


  • Gurgaon, Haryana, India Policybazaar Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Policybazaar.Key ResponsibilitiesThe ideal candidate will be responsible for delivering exceptional customer service through various communication channels, including phone, email, and chat. Key responsibilities include:Responding to customer inquiries in a timely and...


  • Gurgaon, Haryana, India Jubilant FoodWorks ( NCR1) Full time

    **Job Role:**With Jubilant FoodWorks (NCR1), we're seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver products from outlet to customers' homesServe customers with zeal and enthusiasmWork in shifts ranging from 3 hours to 8 hoursBenefits:Competitive salary paid weeklyCompany-provided bike and petrol for...