Customer Service Representative: Key Responsibilities in Gurugram
2 weeks ago
Are you passionate about delivering exceptional customer experiences?
We are seeking a skilled Customer Service Representative to join our team at IGT Solutions in Gurugram.
About the Role:
This is an exciting opportunity to work in a dynamic environment, handling customer queries and providing valuable responses in real-time. You will be responsible for understanding customer requirements and offering appropriate solutions.
Main Responsibilities:
- Handle customer inquiries and provide timely resolutions
- Understand customer needs and offer tailored solutions
- Maintain detailed records of customer interactions and follow-ups
Requirements:
- Qualification: Undergraduate or Graduate degree
- Work Experience: Minimum 6 months to 3 years in international customer support
What We Offer:
- Competitive salary up to ₹30,000 CTC (depending on experience)
- 5-day work week with rotational shifts and weekends off
- Transportation provided for candidates in the hiring zone
Selection Process:
- HR Round
- Voice Versant
- Ops Round
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply. Please submit your resume for further consideration.
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