Customer Service Representative
3 weeks ago
Company Overview
TechFun Consultant is a renowned company in the forex trading industry, committed to delivering exceptional service and innovative solutions. Our team of experts brings together extensive knowledge and expertise, empowering clients to make informed trading decisions.
Job Overview
We are seeking a highly motivated and skilled Full-Time Customer Service Executive to join our Gurgaon office.
Key Responsibilities
- Provide top-notch customer service via phone, email, and chat
- Assist clients with account-related inquiries and resolve issues efficiently
- Handle customer complaints and offer suitable solutions
- Maintain accurate records of client interactions and transactions
Requirements
- Fluent communication skills
- International process experience
- Graduation mandatory
- Freshers/experience welcome
- Voice process expertise
Benefits
- Competitive salary: ₹23,000 - ₹30,000 CTC per annum
- 5-day working week
- Rotational shifts
- Located in Gurugram
Qualifications and Skills
- Excellent communication and problem-solving skills
- Empathy and patience
- Adaptability and active listening
- Time management and conflict resolution
The ideal candidate will possess excellent communication skills, be proficient in international processes, and have a strong background in voice process handling. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
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