Telugu Customer Service Representative

1 day ago


Gurgaon, Haryana, India MattsenKumar Full time
Job Title: Telugu Customer Service Representative

About the Job:
This is a fantastic opportunity to join MattsenKumar as a Telugu Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to international clients through inbound calling.

Key Responsibilities:
  • Handle incoming calls in Telugu language primarily and English or Hindi secondary.
  • Deliver outstanding customer experience by addressing business requirements effectively.

Requirements:
  • Minimum 6 months of experience in BPO Voice process.
  • Graduate or Undergraduate degree from any recognized university.
  • Excellent communication and customer service skills.
  • A confident and determined approach towards work.
  • Flexibility to work from office in a 24X7 environment.

Compensation and Benefits:
We offer an attractive salary package along with a range of benefits that make this role truly rewarding. Our estimated annual salary for this position is around ₹400,000 - ₹600,000 based on your location in Gurugram. This includes a competitive base pay, incentives, and additional perks that contribute to a great work-life balance.

Why Join Us?
At MattsenKumar, we value our employees' growth and well-being above all. By joining our team, you'll have access to extensive training programs, opportunities for career advancement, and a collaborative work environment that fosters creativity and innovation.

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