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Customer Service Representative

1 month ago

Gurgaon, Haryana, India Pranam Recruiters Full time
Job Overview

We are seeking a talented Customer Service Representative to join our team at Pranam Recruiters. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through effective communication and issue resolution.

Key Responsibilities

  • Handle customer inquiries and concerns in a professional and timely manner.
  • Provide clear and concise solutions to customer issues.
  • Work collaboratively with internal teams to resolve complex customer issues.
  • Continuously develop and maintain knowledge of our products and services to ensure accurate and informative responses to customers.
  • Meet and exceed customer satisfaction targets.

Requirements

  • Fluency in English, Telugu, Gujarati, or Marathi.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • Flexibility to work in a rotational shift pattern.