Customer Service Representative Opportunity
2 weeks ago
About RightO
We are a leading organization in the industry, committed to delivering exceptional customer experiences.
Job Overview
This is an exciting opportunity for a Customer Service Representative to join our team at RightO. As a Customer Service Representative, you will play a key role in providing top-notch support to our customers.
Responsibilities
- Inbound and Outbound Communication: Handle incoming customer inquiries via Live Chat, phone, and email, as well as make outgoing calls to customers to resolve issues and provide information.
- Issue Resolution: Assist customers in resolving their issues and complaints in a timely and professional manner.
- Product Information: Provide accurate information about products and services to customers.
- Order Processing: Process customer orders and returns efficiently and effectively.
- Database Updates: Update customer information in our database to ensure accuracy and efficiency.
Requirements
- Excellent Communication Skills: Possess excellent written and verbal communication skills to effectively interact with customers.
- Customer Service Experience: Have previous experience in a customer service role, although this is not mandatory.
- Problem-Solving Skills: Demonstrate strong problem-solving skills to handle complex customer issues.
- Attention to Detail: Maintain attention to detail to ensure accurate information and efficient processing.
- Teamwork: Collaborate with other team members to ensure seamless customer experiences.
Benefits
- Competitive Salary: Earn a competitive salary ranging from 15 to 30 k ctc.
- Opportunities for Growth: Enjoy opportunities for growth and development within our organization.
Location
The position is based in Gurgaon, Haryana, India.
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