Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team in Gurugram. As a key member of our customer support voice process, you will be responsible for providing excellent written and verbal communication skills to resolve customer inquiries and issues.
The ideal candidate will have a strong background in customer service and experience working in a fast-paced environment. You should be able to work effectively in a rotational shift schedule (24x7) with 5-day working hours and 2-week offs.
**Key Responsibilities:**
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and informative responses to customers via phone and email
- Work collaboratively with internal teams to resolve complex customer issues
**What We Offer:**
We offer a competitive salary package, including up to 4 lakhs per annum, night shift allowance, and incentives. Our office is located on the 11th floor of A2-A3 Tower, DLF World Tech Park, Sector 30, Silokhera, Gurgaon. The position requires a completely work-from-office profile, and face-to-face interviews only are conducted. Please bring a hard copy of your resume and original Aadhar Card to the interview.
We value diversity and equal opportunities for all candidates. If you are a graduate or undergraduate fresher looking for a challenging role in customer service, we encourage you to apply.
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