Customer Service Representative

6 days ago


Gurgaon, Haryana, India Three Across Full time

We are currently seeking highly skilled Customer Service Representatives to join our team at Three Across. This is an excellent opportunity for individuals with a passion for delivering exceptional customer experiences.

The successful candidate will be responsible for providing top-notch support to our clients, resolving their queries and issues in a timely and professional manner. To succeed in this role, you will need to possess excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment.

This is a full-time position based in Gurgaon or Mohali, and we offer a competitive salary of up to 5.5 LPA, plus additional benefits such as a lucrative incentive scheme and odd hours cab facility. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we would love to hear from you

Key Responsibilities:

  • Respond to customer inquiries and resolve their issues promptly and professionally
  • Provide accurate and helpful information to customers via phone, email, or chat
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Maintain accurate records of customer interactions and issues resolved

Requirements:

  • Degree in any field
  • Minimum 6 months of experience in a contact centre environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

What We Offer:

  • A competitive salary of up to 5.5 LPA
  • Lucrative incentive scheme
  • Odd hours cab facility
  • Ongoing training and development opportunities


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