Customer Support Service Representative

13 hours ago


Gurgaon, Haryana, India Teleperformance Full time

Job Title: Customer Support Service Representative

About the Role: We are seeking a highly motivated and skilled Customer Support Associate to join our team in Gurugram, Sector 18. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Escalate complex issues to senior team members when necessary
  • Collaborate with cross-functional teams to achieve business objectives

Requirements:

  • Graduate or Undergraduate degree from a recognized institution
  • Minimum 6 months of experience in BPO sector (for experienced candidates)
  • Excellent command of English language and good communication skills
  • Ability to work in a fast-paced environment and meet productivity targets

Perks and Benefits:

  • Competitive salary of ₹29,000 CTC per annum
  • Relocation assistance for candidates moving from outside the hiring zone
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A dynamic and supportive work environment with opportunities for advancement

Working Schedule:

  • 5 days a week with rotational shifts and 2 days off
  • 9-hour shift duration with a 1-hour break


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