Customer Support Service Representative
13 hours ago
Job Title: Customer Support Service Representative
About the Role: We are seeking a highly motivated and skilled Customer Support Associate to join our team in Gurugram, Sector 18. As a Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Escalate complex issues to senior team members when necessary
- Collaborate with cross-functional teams to achieve business objectives
Requirements:
- Graduate or Undergraduate degree from a recognized institution
- Minimum 6 months of experience in BPO sector (for experienced candidates)
- Excellent command of English language and good communication skills
- Ability to work in a fast-paced environment and meet productivity targets
Perks and Benefits:
- Competitive salary of ₹29,000 CTC per annum
- Relocation assistance for candidates moving from outside the hiring zone
- Ongoing training and development opportunities to enhance your skills and career growth
- A dynamic and supportive work environment with opportunities for advancement
Working Schedule:
- 5 days a week with rotational shifts and 2 days off
- 9-hour shift duration with a 1-hour break
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