Automobile Technical Support Specialist

6 days ago


Mumbai, Maharashtra, India Piaggio Group Full time
Job Description

We are seeking a skilled Automobile Technical Support Specialist to join our team at Piaggio Group.

About the Role:

The successful candidate will provide technical support to customers and dealers, analyzing customer satisfaction data and supervising dealership networks. Additionally, they will conduct routine maintenance work, inspect vehicle parts, and make plans for improvement.

Key Responsibilities:
  • Provide post-sales technical support to customers and dealers
  • Analyze customer satisfaction data to identify areas for improvement
  • Supervise and support dealership networks, ensuring CDMS implementation
  • Conduct routine maintenance work, including fluid replacements and part lubrication
  • Inspect vehicle parts and diagnose issues accurately
  • Make plans for improvement through repair, maintenance, and upgradation
  • Provide post-service feedback and schedule future maintenance sessions
Requirements:
  • Graduate degree required
  • 3-8 years of experience in the automobile industry
  • Knowledge of sales modeling techniques and pipeline management desired
Salary and Benefits:

The estimated salary for this position is $80,000 - $120,000 per annum, depending on location and experience. The role also offers benefits, including health insurance and retirement plans.



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