Chatbot Specialist

4 weeks ago


Chennai, Tamil Nadu, India Twixor Full time

Chatbot Developer Role


We are seeking a skilled Chatbot Developer to design, develop, and implement chatbot solutions that enhance customer engagement and automate business processes at Twixor.



About This Role


This role requires a strong understanding of messaging channels, AI, natural language processing (NLP), and customer journeys.



Key Responsibilities



  • Design and develop chatbots using AI and NLP technologies
  • Collaborate with cross-functional teams to identify business requirements and translate them into chatbot solutions
  • Create conversational flows and menus for different messaging channels
  • Integrate chatbots with backend systems and APIs
  • Implement natural language understanding (NLU) and sentiment analysis
  • Optimize chatbot performance and troubleshoot issues
  • Stay up-to-date with emerging trends and technologies in chatbot development


Requirements



  • 2 to 6 years of experience in chatbot development
  • Strong programming skills in languages like Python, JavaScript
  • Experience with chatbot development frameworks and tools such as Dialogflow, IBM Watson Assistant, or Microsoft Bot Framework
  • Knowledge of AI and NLP technologies
  • Familiarity with messaging channels like WhatsApp, Facebook Messenger, Telegram
  • Ability to gather and analyze business requirements
  • Excellent problem-solving and communication skills

Notice Period and Work Location


30 days or immediate, and Chennai respectively.



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