Senior IT Automation Specialist
3 weeks ago
Job Description:
This role is primarily responsible for the strategic and technical implementation of business process automations, focusing on chatbot and scripting solutions.
The ideal candidate will have a strong understanding of Artificial Intelligence (AI) and Machine Learning (ML), with experience in architectural knowledge and working experience of AI & ML. Additionally, they should possess knowledge of script-based automation, digital transformation for support functions such as IT, HR, and Legal, and skills related to data and reporting.
Key Responsibilities:
- Study business processes and identify areas for digitization and automation
- Work closely with business teams to understand scope and obtain sign-off
- Coordinate with stakeholders and agencies responsible for designing and building automations
- Implement and track automation projects and adoption
- Deliver secure, efficient, and accurate automations
- Resolve issues arising in day-to-day running of automated processes
- Own governance framework for automation processes in IT
- Analyze and recommend enhancements to IT processes
- Coordinate and assist in enhancements of existing AI chatbots and integration of chatbots
- Roll out AI bot for other use cases
- Understand operational challenges in existing implementations of all HR applications
Requirements:
To succeed in this role, you should have a Bachelor of Engineering/Computer Application/Computer Science degree, 2+ years of experience in AI and ML, and hands-on experience with automation tools.
Salary Estimate: ₹900,000 - ₹1,200,000 per annum, based on location and experience.
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