Customer Success Manager | Business Growth Specialist

2 weeks ago


Chennai, Tamil Nadu, India Twixor Full time

Twixor is a fast-growing B2B startup in the AI/ML/NLP/Chatbots space, seeking an experienced Customer Service Manager to drive customer success and growth.

We are looking for a mid- to senior-level professional with 3+ years of experience in customer success roles, preferably with B2B enterprise software SaaS. The ideal candidate will have a strong understanding of customer success metrics and be comfortable with technology, giving product demos.

The Customer Success Manager will be responsible for establishing trusted advisor relationships with customers, owning the value roadmap, and driving adoption of our platform. This includes collaborating on onboarding, product implementations, and adoption plans, as well as providing continuous feedback and new feature requests to our product engineering teams.

To succeed in this role, you will need to be proficient in driving solution and use case development with clients, have experience working with cross-functional teams, and be able to communicate clearly and professionally, both in writing and orally.

We offer a competitive salary of ₹1,200,000 - ₹1,800,000 per annum, depending on experience, plus benefits such as health insurance and retirement planning. If you are passionate about helping companies grow and thrive in the digital age, we encourage you to apply.

Requirements:

  • 3+ years of customer success roles with B2B enterprise software SaaS
  • Bachelor's Degree or equivalent preferred
  • Proficient in driving solution and use case development with clients
  • Comfortable with technology, giving product demos
  • Desire to innovate and strong attention to detail
  • Ability to communicate clearly and professionally, in writing and orally
  • Experience working with cross-functional teams
  • Understanding of customer success metrics

Nice to Have:

  • Prior experience working with growth stage companies in B2B SaaS/Messaging
  • Exposure to low-code technology platforms, in industries like Banking, Healthcare, Retail, and others

Please note that the location for this role is Chennai or Bangalore, India, and the notice period is 30 days or immediate.



  • Chennai, Tamil Nadu, India Valeo Full time

    Job Title: Business Growth SpecialistValeo is a leading tech company, designing innovative solutions for the automotive industry. Our mission is to create a greener and more secure mobility. We seek a Business Growth Specialist to join our team and contribute to our success.Key Responsibilities:Pursue business opportunities and identify growth potential in...


  • Chennai, Tamil Nadu, India Freshgraduates Full time

    Job Title: Business Growth SpecialistLocation: US, UK, Canada, and European regions (voice process) Company OverviewFreshgraduates is a dynamic organization committed to providing innovative solutions for the modern workforce. We are seeking a skilled Business Growth Specialist to join our team. SalaryWe offer an estimated annual salary of $60,000 -...


  • Chennai, Tamil Nadu, India Sanmina Full time

    About the RoleWe are seeking a skilled Strategic Business Growth Specialist to join our team at Sanmina. In this key position, you will be responsible for driving business growth and development through strategic planning, project management, and successful negotiation.Key Responsibilities:Identify opportunities in target markets for our organization's...


  • Chennai, Tamil Nadu, India AppX (YC S21) Full time

    About the RoleWe are seeking a seasoned Customer Success Manager to join our team at AppX (YC S21), where you will play a vital role in ensuring customer satisfaction and driving business growth. This full-time position offers a unique opportunity to work with a dynamic organization that equips creators with the right technology and support to thrive in the...


  • Chennai, Tamil Nadu, India Seventh Sphere Infotech Full time

    Unlock new sales opportunities and drive business growth with Seventh Sphere Infotech as a Business Growth Specialist. Using a consultative approach to selling, you will identify and qualify leads, creating sales opportunities with both new and existing customers. ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and existing...


  • Chennai, Tamil Nadu, India Malabar Gold & Diamonds Full time

    Key Responsibilities:We are seeking a Business Growth Specialist to join our team at Malabar Gold & Diamonds. The ideal candidate will have experience in all stages of the sales cycle, with a strong focus on building new client relationships and maintaining existing ones.Responsibilities:Develop and execute sales strategies to drive business growthBuild...


  • Chennai, Tamil Nadu, India Windzard Technologies Full time

    Are you looking for a challenging role in sales where you can leverage your communication skills to drive business growth? We are seeking a skilled Business Development Manager to join our team at Windzard Technologies. As a Business Growth Specialist, you will play a critical role in identifying and pursuing new business opportunities, building strong...


  • Chennai, Tamil Nadu, India Prov HR Solutions Private Limited Full time

    **Company Overview**Prov HR Solutions Private Limited is a reputable organization seeking a highly motivated Business Growth Specialist to join our team.Our company is committed to excellence and strives for continuous growth. We believe in fostering a positive work environment that promotes professional development and teamwork.**Salary:** ₹8,00,000 -...


  • Chennai, Tamil Nadu, India Twixor Full time

    Customer Success Role OverviewTwixor is seeking a Customer Success Manager to help grow our existing client base and deliver successful client outcomes on our next generation platforms. This is a customer success and growth role, focused on the global market, and a key contributor to the strategy and growth of the company.Key Responsibilities:Establish a...


  • Chennai, Tamil Nadu, India Bahwan CyberTek Full time

    **Job Overview:**Bahwan CyberTek is seeking a highly skilled Strategic Business Growth Specialist to join our team. This role will be responsible for driving business development and growth through identifying new opportunities, building strategic relationships, and delivering solutions that meet the evolving needs of our clients.Salary:$80,000 - $150,000...


  • Chennai, Tamil Nadu, India Talent Corner Full time

    Talent Corner OverviewAt Talent Corner, we are committed to delivering exceptional staffing solutions that meet the evolving needs of our clients and candidates.About the RoleWe are seeking an experienced Global Business Growth Specialist to join our team. As a key member of our business development team, you will be responsible for driving revenue growth...


  • Chennai, Tamil Nadu, India sarvajith infotech Full time

    About UsSarvajith Infotech is a leading company in the field of customer success and service operations.Job DescriptionWe are seeking a highly motivated and experienced Customer Relationship Officer to join our team. As a Customer Relationship Officer, you will be responsible for building and maintaining profitable relationships with key customers.Your...


  • Chennai, Tamil Nadu, India Curefit - house of cult Full time

    Curefit, the house of cult, is India's largest fitness company. Founded in 2016 by industry veterans, our mission is to make fitness fun, easy and accessible. We offer a comprehensive range of services through two brands: cult.fit, which provides group workouts, online classes, sports facilities, and personalized solutions; and cult.sport, which simplifies...


  • Chennai, Tamil Nadu, India Sanmina Full time

    Job OverviewWe are seeking a skilled Strategic Business Growth Specialist to join our team at Sanmina. As a key member of our go-to-market team, you will play a critical role in building and maintaining strong relationships with our clients.Estimated Salary Range: $120,000 - $180,000 per yearJob DescriptionThe Strategic Business Growth Specialist is...


  • Chennai, Tamil Nadu, India Srivems business services pvt ltd Full time

    Company Overview:Srivems Business Services Private Limited is a fast-growing organization that values innovation and teamwork. Our company offers a dynamic work environment, attractive remuneration, and opportunities for professional growth.About the Role:We are seeking an experienced Strategic Business Growth Manager to drive revenue growth, lead...


  • Chennai, Tamil Nadu, India Livspace Full time

    Livspace is seeking a skilled Channel Partner Business Growth Specialist to join our team.Estimated salary: ₹8.5 lakhs - ₹10.5 lakhs per annum, depending on location and experience.About the Role:The Channel Partner Business Growth Specialist will be responsible for acquiring and managing channel partners in designated zones, building strong networks of...


  • Chennai, Tamil Nadu, India PRA Sweets Full time

    Job Description:We are seeking an experienced Strategic Business Growth Specialist to join our team on a freelance/contract basis. As a Business Development Freelancer, you will be responsible for identifying and pursuing new business opportunities, building relationships with potential clients, and developing strategies to drive business growth.Key...


  • Chennai, Tamil Nadu, India Talent Fanatics Consultancy Full time

    About This RoleWe are seeking a highly skilled Regional Sales Growth Specialist to join our team at Talent Fanatics Consultancy. The successful candidate will be responsible for driving sales growth within a specific region, working closely with the Regional Sales Manager to achieve profitable targets.Job DescriptionThis is an individual contributor role...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Relationship Management RoleAt Verifitech Services – India, we are seeking a skilled Customer Success Manager to join our team. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving growth through exceptional service and...


  • Chennai, Tamil Nadu, India ADCI MAA 15 SEZ - K20 Full time

    About AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce...