Client Success Manager
2 days ago
Company Overview:
Harmony United Medsolutions Pvt. Ltd., a pioneering healthcare management company, is seeking a seasoned Client Success Manager to spearhead client satisfaction and retention.
About the Role:
We are looking for a highly skilled professional with a proven track record of delivering exceptional client experiences and driving business growth.
Responsibilities:
- Client Relationship Management: Foster strong relationships with clients, understanding their needs, and providing tailored solutions to ensure long-term success.
- Issue Resolution: Proactively identify and resolve client issues, working closely with technical support teams to deliver prompt and effective solutions.
- Training and Education: Provide comprehensive training and resources to clients, empowering them to maximize product utilization and satisfaction.
- Key Performance Indicators (KPIs): Track and report on critical metrics, including client satisfaction scores, retention rates, and product adoption levels.
- Collaboration and Communication: Work seamlessly with cross-functional teams to design and implement customized solutions that meet specific client needs.
Requirements:
- Education: A Master's degree in Business Administration, Marketing, Communications, or a related field.
- Experience: At least 5 years of experience in client success or customer support, with at least 2 years in a management role.
- International Experience: Proven experience working with international voice processes and English-speaking countries.
- Skills and Qualifications: Excellent verbal and written communication skills, ability to build rapport and trust, and proficiency in Microsoft Office (Excel, Word), PowerBi, SQL, etc.
Diversity, Equality, and Inclusion:
We foster an inclusive culture where diverse perspectives are valued, and everyone has equal opportunities to grow, contribute, and succeed.
Benefits:
- Competitive salary (including EPF and PS)
- Health insurance
- Four days' work-week (Monday – Thursday)
- Opportunities for career growth and professional development
- Additional benefits like food and cab-drop are available
-
Client Success Manager
1 month ago
Hyderabad, Telangana, India Harmony United Psychiatric Care Full timeJob Title: Assistant Manager - Client Success About Us: Harmony United Medsolutions Pvt. Ltd. is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R....
-
Client Success Manager
4 weeks ago
Hyderabad, Telangana, India Cynosure Corporate Solutions Full timeKey ResponsibilitiesPlay a crucial role in lead management, after-sales support, client documentation, and accounts receivable to drive business growth.Manage client relationships, support sales and marketing processes, and ensure a smooth client journey from initial to post-sales support.Maintain an ongoing understanding of clients' business environments,...
-
Client Success Strategist
4 weeks ago
Hyderabad, Telangana, India Harmony United Psychiatric Care Full timeJob Title: Assistant Manager Client SuccessAbout Us:Harmony United Medsolutions Pvt. Ltd. is an innovative company dedicated to revolutionizing the Healthcare Industry. As a reliable partner as a Healthcare Management Company, we take pride in our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our...
-
Client Success Manager
4 weeks ago
Hyderabad, Telangana, India Cynosure Corporate Solutions Full timeJob Title: Client Relationship ManagerJob DescriptionAbout the RoleThe Client Relationship Manager is a critical position that plays a pivotal role in lead management, after-sales support, client documentation, and accounts receivable. This individual will be responsible for managing client relationships, supporting sales and marketing processes to ensure a...
-
Hyderabad, Telangana, India Zithara Full timeAbout UsZithara.AI is India's leading Martech software, specifically designed for offline-first retailers.We're seeking a highly skilled Customer Success Specialist to join our team in Hyderabad.Job DescriptionAs a key member of our organization, the Customer Success manager plays a vital role in working closely with clients and founders of various...
-
Customer Success Manager
1 month ago
Hyderabad, Telangana, India IOTRL Connect Full timeAbout IOTRL ConnectWe are a leading B2B SaaS start-up specializing in providing large enterprises with innovative technologies tailored to their specific industry needs, prioritizing the safety of employees both on the job and on the road. With a proven track record of successful collaboration with Fortune 500 companies, we offer cutting-edge solutions to...
-
Customer Success Manager
1 month ago
Hyderabad, Telangana, India Zithara Full timeJob Title: Customer Success ManagerLocation: RemoteType: Full-timeSalary Range: 3.5L - 6.5L per annumKey Responsibilities:Lead the onboarding process for closed leads, ensuring smooth integration with Zithara AI's platform and services.Serve as the primary point of contact for assigned accounts, taking ownership of the relationship and fostering strong...
-
Senior Customer Success Manager
1 month ago
Hyderabad, Telangana, India Pegasystems Full timeMeet Our Team:Pegasystems is a leader in strategic business applications, empowering organizations to become more efficient, smarter, and customer-centric. Our Client Success team is a key part of our growth trajectory, partnering with internal and external stakeholders to drive client success.Picture Yourself at Pegasystems:A Senior Customer Success Manager...
-
Senior Customer Success Manager
4 weeks ago
Hyderabad, Telangana, India People First Consultants Full timeJob Title: Senior Customer Success ManagerAbout the Role: As a Senior Customer Success Manager at People First Consultants, you will be responsible for leading a team of experienced Customer Success Managers (CSMs) in delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Manage a team of...
-
Customer Success Manager
3 weeks ago
Hyderabad, Telangana, India Nexivo Consulting Full timeAbout the Role:Nexivo Consulting, a leading Zoho solutions provider, is seeking an experienced Customer Success Manager to join our team.Key Responsibilities:The ideal candidate will be responsible for managing customer relationships, analyzing data to improve customer satisfaction, and communicating effectively with clients. They will oversee program...
-
Senior Associate Client Manager
1 month ago
Hyderabad, Telangana, India NTT DATA Full timeAbout the RoleNTT DATA is seeking a Senior Associate Client Manager to join our team. As a key member of our sales team, you will be responsible for managing and growing relationships with our clients to drive expansion and renewals across all solutions within assigned accounts.Key ResponsibilitiesManage and grow relationships to drive expansion and renewals...
-
Senior Client Relationship Manager
3 weeks ago
Hyderabad, Telangana, India Mskills United Full timeJob Title: Senior Client Relationship ManagerAbout the RoleWe are seeking an experienced Senior Client Relationship Manager to join our team at Mskills United. The successful candidate will be responsible for building and maintaining strong relationships with our clients, understanding their business objectives and challenges, and providing strategic...
-
Client Service Manager
1 month ago
Hyderabad, Telangana, India Nitro Network Full timeKey Responsibilities:We are seeking a skilled Client Servicing Manager to join Nitro Network. As a key member of our team, you will be responsible for interacting with design and content teams to ensure timely deliveries and output.Key Skills:Vendor management full cycle (identification, shortlisting, negotiation & closure)Knowledge of event management and...
-
Pega Senior Customer Success Manager
4 weeks ago
Hyderabad, Telangana, India Pegasystems Full timeAbout the Role:A highly skilled Senior Customer Success Manager is sought to join Pega's Client Success Team, working closely with internal and external stakeholders to drive client success.Key Responsibilities:Develop trusted advisor relationships with multiple stakeholders within assigned accounts to expand engagement and drive business value.Establish...
-
Strategic Client Relationship Manager
6 days ago
Hyderabad, Telangana, India Gamut HR Solutions Full timeCompany OverviewGamut HR Solutions is a leading human resources consultancy firm, dedicated to helping individuals find their ideal career opportunities. Our mission revolves around customer satisfaction and personalized service, which has earned us a strong reputation in the industry.We are seeking a Strategic Client Relationship Manager to join our team at...
-
Customer Success Manager
2 days ago
Hyderabad, Telangana, India Cleartax Full timeAt Cleartax, we are looking for a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our high-value clients have a positive experience with our product.The ideal candidate will have a strong understanding of the GST domain and our product offerings. You will work closely with senior executives...
-
Senior Client Account Manager
3 weeks ago
Hyderabad, Telangana, India LMV Investment Services Pvt Ltd Full timeThe ideal candidate will play a key role in fostering strong relationships with clients at LMV Investment Services Pvt Ltd, helping to drive business growth and success. Their primary objective will be to develop a deep understanding of clients' business objectives and challenges, providing strategic recommendations and guidance to support their...
-
Customer Success Lead
4 weeks ago
Hyderabad, Telangana, India Nexivo Consulting Full timeJob Title: Customer Success LeadNexivo Consulting, a Zoho Premium Partner in Hyderabad, is seeking an experienced Customer Success Lead to join our team. As a Customer Success Lead, you will be responsible for managing customer relationships, analyzing data to improve customer satisfaction, communicating effectively with clients, and overseeing program...
-
Customer Success Specialist
2 weeks ago
Hyderabad, Telangana, India Cynosure Corporate Solutions Full timeJob DescriptionCynosure Corporate Solutions is seeking a skilled Customer Success Specialist to join our team.The successful candidate will be responsible for managing client relationships, providing sales support, and ensuring a smooth customer journey from initial to post-sales support.Main Responsibilities:Client Management: The Customer Success...
-
Client Operations Specialist
4 weeks ago
Hyderabad, Telangana, India SS&C Technologies Holdings Full timeJob DescriptionSS&C Technologies Holdings is seeking a dedicated Client Operations Specialist to join our Customer Success team. The successful candidate will play a critical role in ensuring the smooth operation of our data room solutions for clients.About the TeamThe Customer Success team is a global organization that focuses on creating long-term value...