Client Operations Specialist

2 weeks ago


Hyderabad, Telangana, India SS&C Technologies Holdings Full time
Job Description

SS&C Technologies Holdings is seeking a dedicated Client Operations Specialist to join our Customer Success team. The successful candidate will play a critical role in ensuring the smooth operation of our data room solutions for clients.

About the Team

The Customer Success team is a global organization that focuses on creating long-term value for our clients and ensuring their success with our technology. As a Client Operations Specialist, you will work closely with clients to understand their needs and provide timely and effective support.

Main Responsibilities

  • Coordinate and complete projects on the Customer Success team.
  • Develop a deep understanding of our solutions and their role in helping clients achieve their business goals.
  • Complete client requests for assistance in a timely manner and with high quality.
  • Confirm client requirements and manage customer expectations.

Key Skills and Qualifications

  • 2-7 years of experience in data-related operations, SaaS system management, or customer support.
  • 2-7 years of experience in a client-facing role.
  • Bachelor's degree preferred.
  • Industry certifications a plus.

What We Offer

As a Client Operations Specialist at SS&C Technologies Holdings, you will have the opportunity to work with a talented team of professionals and contribute to the success of our clients. We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment.



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