Senior Specialist Front to Back Client Service Operations

4 days ago


Hyderabad, Telangana, India State Street Full time

About the Role

We are seeking a highly skilled Senior Specialist Front to Back Client Service Operations to join our team at State Street. As a key member of our Front Office Data Control (FODC) team, you will be responsible for supporting the FODC process, performing daily checks on file deliverables, investigating discrepancies, and ensuring daily resolution of identified queries.

Key Responsibilities

  • Support the FODC process to ensure timely and accurate delivery of client data
  • Perform daily checks on file deliverables to identify discrepancies and resolve queries
  • Investigate and resolve discrepancies in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless operation of the FODC process
  • Develop and maintain relationships with internal stakeholders to ensure effective communication and collaboration

Requirements

  • Strong critical thinking and problem-solving skills to investigate and resolve discrepancies
  • Excellent communication and interpersonal skills to collaborate with internal teams and stakeholders
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Proficiency in Microsoft Office, particularly Excel
  • Relevant experience in a similar role, preferably in a financial services or asset management company


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