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Customer Service Representative

1 month ago


Gurgaon, Haryana, India MICHAEL KORS Full time

At Michael Kors, we are always on the lookout for talented individuals who share our passion for fashion. If you thrive in a fast-paced environment and enjoy working with customers, then this role may be perfect for you.

Company Overview:

We are committed to creating a diverse and inclusive workplace where everyone can grow and succeed. Our goal is to inspire change and promote diversity within our company.

About Us:

MICHAEL KORS is proud to be an equal opportunity employer dedicated to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Our Culture:

We strive to create a workplace that is welcoming and inclusive to all employees. We believe that success comes from embracing our differences and promoting diversity within our team.

Job Description:

This role will involve working closely with customers to understand their needs and preferences. As a customer service representative, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.

Key Responsibilities:

  • Provide excellent customer service to ensure customer satisfaction
  • Respond to customer inquiries and resolve issues promptly
  • Work effectively as part of a team to achieve sales targets

Requirements:

  • Previous experience in customer service or retail is preferred
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment

Benefits:

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience and qualifications. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.