Customer Service Coordinator
5 months ago
Client Experience / Customer Service Co-Ordinator
Customer Service:
- Answer (all) client inquiries on our CRM system in a timely manner - keeping our less than 24 hour SLA in place
- Assist brides through sales process from initial stages to payment/contract, and delivery
- Answer chat as needed
- Follow up with customers in timely manner to close any sales
- Ensure proper coverage on all days for CRM inbox
- Coordinate and follow up with other departments to ensure problem resolution, and work together with other customer service team members to promote an environment of customer satisfaction.
Location - Noida
Salary-50k -60k
**Salary**: ₹50,000.00 - ₹60,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 4 years (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (required)
Ability to Relocate:
- Noida, Uttar Pradesh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9212091051
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