Customer Service Coordinator

5 months ago


Noida, India arsons placement Full time

Client Experience / Customer Service Co-Ordinator

Customer Service:

- Answer (all) client inquiries on our CRM system in a timely manner - keeping our less than 24 hour SLA in place
- Assist brides through sales process from initial stages to payment/contract, and delivery
- Answer chat as needed
- Follow up with customers in timely manner to close any sales
- Ensure proper coverage on all days for CRM inbox
- Coordinate and follow up with other departments to ensure problem resolution, and work together with other customer service team members to promote an environment of customer satisfaction.

Location - Noida

Salary-50k -60k

**Salary**: ₹50,000.00 - ₹60,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 4 years (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9212091051



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