Customer Service Coordinator

Looking for highly motivated and detail-oriented Customer Support Executive / Service Coordinator. In this role, you will be responsible for providing exceptional customer service, managing service requests and coordinating with technicians to ensure timely and efficient service delivery. **Requirements**: - Bachelor's degree required. - Fresher / 1-2...

**Responsibilities**: - Prioritize service requests based on urgency and customer needs. - Coordinate with field technicians to schedule service appointments. - Maintain accurate records of service calls, including details of issues reported and actions taken. - Communicate with customers to provide updates on the status of their service requests. - Follow...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team in Greater Noida. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have strong communication skills.About the RoleThe successful candidate will be responsible for coordinating all work...

Job Title: Front Desk ReceptionistA front desk receptionist position has become available at APTO MANAGEMENT SERVICES PVT LTD.Company Overview:We are a dynamic company seeking an organized and customer-focused individual to join our team as a front desk receptionist. In this role, you will provide exceptional service to visitors, clients, and employees,...

**Job Description: Service Coordinator** **Brief**: As a Service Coordinator at M/s Galaxy Online Power Systems Private Limited, you will be responsible for supporting the service team and ensuring the efficient handling of service requests, inquiries, and customer communication. Your role will be essential in maintaining positive customer relationships and...

Roles & Responsibility: - Handling servicing/repairing issues in Li-ion batteries (2W and 3W) over call - Responsible for answering the incoming calls of grievances and guiding them appropriately to clients queries. - Managing complaints and closing them in the prescribed time limit - Maintain data of service issues/queries on daily basis on CRM software. -...

Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

**Hiring in Noida Sector-8** **Admin & Customer services** - Admin - attendance - office coordinator - Director Assistant - crm Replies - shipping Coordination - answering enquiries or complaints about services such as public transport, tourist attractions, accommodation or finance - taking bookings or payment by credit card or cash for events, travel,...

**JD for Executive Coordinator - Projects & Services** - Assess the service needs of clients and connect them with the correct provider. - Planning and scheduling the engineer visits for clients for installation, complaints. - Should be able to follow up with engineers on progress status of work - Must be exceptionally experienced in coordinating with...

**Client Interaction**: Act as the primary point of contact for clients or customers, addressing inquiries, providing information, and coordinating service delivery according to client needs and expectations. - **Service Planning**: Assess client requirements and develop personalized service plans in collaboration with relevant stakeholders, such as service...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

We are looking for a sharp and talented backend executive, the person should have a background in Power, ONGC or electronics. The person will be responsible for: - Generation of leads for service sales, submission of Quotations, follow up for PO - Timely collection of payment from customers - Maintaining data of the market prospects - Coordination with the...

_**Customer Service Executive/Assistant**_ - **Note:........................Language Preference: English Must**_ **Responsibilities**: Coordinates customer follow-up programs. Works with salespeople to ensure that post-sale customer contacts are made of delivery and that updated files are kept on all customers. Schedules and confirms service appointments...

As a Support Service Coordinator (MCAL), you will be responsible for managing and handling Vendors and their - Field Service engineers, ensuring their availability for various programs they're onboarded for. It also includes - ensuring Worker assignment on every case/Work order, Escalation handling and keeping cross functional - teams updated about the...

**INDUSTRY PREFERRED : MOBILE AND CONSUMER ELECTRONICS DURABLE** *Prior Experience in Handling Service Desk/ Helpdesk teams. *Attend customer complaints promptly *Log complaints with service centre *Coordinate with service centre for resolution *Verify spare parts issues *Ensure clear invoicing *Facilitate payments to service centre *Follow up with...

**INDUSTRY PREFERRED : MOBILE AND CONSUMER ELECTRONICS DURABLE** **PRIOR Experience in Electronic industry/ AMC / Extended Warranty** *Prior Experience in Handling Service Desk/ Helpdesk teams. *Attend customer complaints promptly *Log complaints with service Centre *Coordinate with service Centre for resolution *Verify spare parts issues *Ensure clear...

We are looking for an **Associate/ Sr. Associate **who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. -...

**Job Posting: Customer Service Executive** **Company**: International Maritime Institute **Location**: Greater Noida **About Us**: The International Maritime Institute, established in 1991, is a premier educational institution specializing in maritime studies and training. We offer comprehensive programs in Nautical Science and Marine Engineering,...