Customer Service Coordinator

Looking for highly motivated and detail-oriented Customer Support Executive / Service Coordinator. In this role, you will be responsible for providing exceptional customer service, managing service requests and coordinating with technicians to ensure timely and efficient service delivery. **Requirements**: - Bachelor's degree required. - Fresher / 1-2...

Client Experience / Customer Service Co-Ordinator Customer Service: - Answer (all) client inquiries on our CRM system in a timely manner - keeping our less than 24 hour SLA in place - Assist brides through sales process from initial stages to payment/contract, and delivery - Answer chat as needed - Follow up with customers in timely manner to close any...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team in Greater Noida. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have strong communication skills.About the RoleThe successful candidate will be responsible for coordinating all work...

Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...

Customer Storage Insurance - New Renewals - Follow up / Coordination with Insurance Company to issue policy - Subscription rentals follow-ups. - Operational / Coordination Activities - Following SOP's - Ensuring timely payments / insurance approvals. - Customer KYC's on My Account Portal. Good in Excel, Communication. **Job Types**: Full-time, Regular /...

**Job Description: Service Coordinator** **Brief**: As a Service Coordinator at M/s Galaxy Online Power Systems Private Limited, you will be responsible for supporting the service team and ensuring the efficient handling of service requests, inquiries, and customer communication. Your role will be essential in maintaining positive customer relationships and...

**Profile - "Service Coordinator"** **Company - Kehems Technology Pvt Ltd** **Location - Noida** **Industry - Chillers, Heating Pumps.** **Job Description -** - Assess the service needs of clients & connect them with correct service provider. - Ensure each client is given the necessary service. - Ensure timely billing for the services provided and...

Roles & Responsibility: - Handling servicing/repairing issues in Li-ion batteries (2W and 3W) over call - Responsible for answering the incoming calls of grievances and guiding them appropriately to clients queries. - Managing complaints and closing them in the prescribed time limit - Maintain data of service issues/queries on daily basis on CRM software. -...

Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

It's a seller onboarding process. We are looking 1 year experience in Ecommerce and fresher can also apply. Coordination with seller. Customer support Day Shift - 10 to 7pm Salary-As per the company standard Fresher can also apply **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Paid time...

As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures. **Company Overview**: Iron Systems is an innovative, customer-focused provider of...

**JD for Executive Coordinator - Projects & Services** - Assess the service needs of clients and connect them with the correct provider. - Planning and scheduling the engineer visits for clients for installation, complaints. - Should be able to follow up with engineers on progress status of work - Must be exceptionally experienced in coordinating with...

**Hiring in Noida Sector-8** **Admin & Customer services** - Admin - attendance - office coordinator - Director Assistant - crm Replies - shipping Coordination - answering enquiries or complaints about services such as public transport, tourist attractions, accommodation or finance - taking bookings or payment by credit card or cash for events, travel,...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

We are looking for a sharp and talented backend executive, the person should have a background in Power, ONGC or electronics. The person will be responsible for: - Generation of leads for service sales, submission of Quotations, follow up for PO - Timely collection of payment from customers - Maintaining data of the market prospects - Coordination with the...

**Client Interaction**: Act as the primary point of contact for clients or customers, addressing inquiries, providing information, and coordinating service delivery according to client needs and expectations. - **Service Planning**: Assess client requirements and develop personalized service plans in collaboration with relevant stakeholders, such as service...

Answers Calls Courteously & Professionally - Provides Information about Products and Services - Updates the CRM Accurately - Timely Revert to Customers without any Missing Information - Coordinate with clients over phone, official whatsapp & mail - Ensure client satisfaction - Perform data input into the system to maintain information - Provide status...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...