Customer Service Coordinator

Client Experience / Customer Service Co-Ordinator Customer Service: - Answer (all) client inquiries on our CRM system in a timely manner - keeping our less than 24 hour SLA in place - Assist brides through sales process from initial stages to payment/contract, and delivery - Answer chat as needed - Follow up with customers in timely manner to close any...

**Responsibilities**: - Prioritize service requests based on urgency and customer needs. - Coordinate with field technicians to schedule service appointments. - Maintain accurate records of service calls, including details of issues reported and actions taken. - Communicate with customers to provide updates on the status of their service requests. - Follow...

JOB DETAILS 1 High level of computer literacy.2 Providing customer interface & client servicing ; for Electronics Service.3 Coordination with our internal team of engineers for scheduling service jobs.4 Prepare quotations for services5 Prepare draft level invoices6 Coordinate with our logistics and supply chain team to ensure movement of men/ materials in...

**Job Description: Service Coordinator** **Brief**: As a Service Coordinator at M/s Galaxy Online Power Systems Private Limited, you will be responsible for supporting the service team and ensuring the efficient handling of service requests, inquiries, and customer communication. Your role will be essential in maintaining positive customer relationships and...

Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

Work Experience: - Freshers opening - Diploma/Graduate from any degree Responsibilities: - Create and maintain a directory of service providers and resources - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the necessary services and follow up to...

**Sales Coordinator Responsibilities**: - Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. - Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and...

Service Coordinator Experience - 2+ years' experience in any field - Excellent verbal and written communication skills - Excellent critical thinking and problem-solving skills - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the necessary services...

Job Description: As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures. Company Overview: Iron Systems is an innovative, customer-focused...

As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures.Company Overview:Iron Systems is an innovative, customer-focused provider of custom-built...

Job Description:  As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures.  Company Overview:  Iron Systems is an innovative,...

It's a seller onboarding process. We are looking 1 year experience in Ecommerce and fresher can also apply. Coordination with seller. Customer support Day Shift - 10 to 7pm Salary-As per the company standard Fresher can also apply **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Paid time...

**Responsibilities**: - A point of contact for the customer for all types of service requests and incidents. or direct customer input. - Monitor resource schedules to ensure prompt time entry on service incidents. - Communication with customers as required: Keeping them informed of incident progress. - Route incoming and existing tickets to appropriate...

Key Responsibilities: 1. Customer Support: - Respond to inquiries and provide information to B2B clients promptly and professionally. - Assist clients with product/service-related questions and issues. - Resolve problems and concerns in a timely manner to ensure customer satisfaction. 2. Onboarding Processing: - Manage the onboarding process, including...

**Hiring in Noida Sector-8** **Admin & Customer services** - Admin - attendance - office coordinator - Director Assistant - crm Replies - shipping Coordination - answering enquiries or complaints about services such as public transport, tourist attractions, accommodation or finance - taking bookings or payment by credit card or cash for events, travel,...

**Client Interaction**: Act as the primary point of contact for clients or customers, addressing inquiries, providing information, and coordinating service delivery according to client needs and expectations. - **Service Planning**: Assess client requirements and develop personalized service plans in collaboration with relevant stakeholders, such as service...

As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures. **Company Overview**: Iron Systems is an innovative, customer-focused provider of...

**JD for Executive Coordinator - Projects & Services** - Assess the service needs of clients and connect them with the correct provider. - Planning and scheduling the engineer visits for clients for installation, complaints. - Should be able to follow up with engineers on progress status of work - Must be exceptionally experienced in coordinating with...

Job Title: Customer Service L1 Location: Noida, India Reporting Manager: Team Lead Maintain smooth workflow and work coordination within business Responsibilities and Duties: - Maintain organizational and client confidentiality - Coordination of jobs between Associates, Shift Supervisor and the Client - Directly and actively supervise and assist on-duty...