Service Transition Coordinator

1 day ago

Noida, Uttar Pradesh, India R1 RCM Full time
{"id":"1","title":"About the Role","text":"

We are looking for a skilled Service Transition Coordinator to join our team at R1 RCM. As a Service Transition Coordinator, you will play a crucial role in ensuring the smooth transition of services to our customers. This involves managing the end-to-end change lifecycle, identifying process improvements, and collaborating with cross-functional teams to deliver high-quality results.

The ideal candidate will have a strong background in IT service management, with experience in change and release management. You will be responsible for conducting impact analyses, assessing change readiness, and identifying key stakeholders. Your excellent communication and interpersonal skills will enable you to effectively manage stakeholder expectations and drive process improvements.

Our team is passionate about delivering innovative solutions that make a real difference in the healthcare system. As a Service Transition Coordinator, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the growth and success of our company.

Key Responsibilities:

  • Manage the end-to-end change lifecycle, including change requests, impact analyses, and stakeholder management
  • Collaborate with cross-functional teams to deliver high-quality results
  • Identify process improvements and implement changes to enhance efficiency and effectiveness
  • Conduct stakeholder management and communication to ensure smooth transition of services
  • Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams

Requirements:

  • ITIL Foundation certification
  • 2-4 years of experience in IT service management, with a focus on change and release management
  • Strong knowledge of IT service management processes and tools
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

At R1 RCM, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is passionate about delivering high-quality solutions and making a real difference in the healthcare system. If you are a motivated and experienced Service Transition Coordinator looking for a new challenge, we encourage you to apply.

"}

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