Service Delivery Coordinator

7 hours ago


Noida, Uttar Pradesh, India HCLTech Full time

HCLTech is seeking a highly skilled Service Delivery Coordinator to join their team. This role offers an exciting opportunity to work with a dynamic organization and contribute to the success of their clients.

About the Role

The Service Delivery Coordinator will be responsible for managing effective communications with internal and external customers, resolving problems and issues in a timely manner, and working closely with sales and delivery partners to support reporting requirements.

Key Responsibilities
  • Contract Management: Manage contracts, ensure compliance, and facilitate smooth transitions.
  • Communication and Collaboration: Maintain open communication channels with stakeholders, provide timely updates, and collaborate with cross-functional teams.
  • Problem Resolution: Analyze problems, identify root causes, and implement solutions to resolve issues efficiently.
  • Data Analysis and Reporting: Provide accurate and timely data analysis and reporting to support business decisions.
About HCLTech

HCLTech is a leading technology company that enables businesses to thrive in a rapidly changing world. Our expertise spans IT services, engineering and R&D, life science, healthcare, and talent operations.

Requirements

To be successful in this role, you will need:

  • A bachelor's degree in a relevant field.
  • 5-7 years of experience in a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
What We Offer

We offer a competitive salary package, including a base salary of $90,000 per annum, plus benefits such as medical insurance, retirement plan, and paid time off.



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