Executive Coordinator- Projects
6 months ago
**JD for Executive Coordinator
- Projects & Services**
- Assess the service needs of clients and connect them with the correct provider.
- Planning and scheduling the engineer visits for clients for installation, complaints.
- Should be able to follow up with engineers on progress status of work
- Must be exceptionally experienced in coordinating with engineers & managers for site requirements & installation completion, complaint handling, etc. of assigned territory.
- Expert in close co-ordination with engineers and clients.
- Preparing & updating the reports for completion of installation & complaints.
- Create and maintain daily activity report/progress status report.
- Create and maintain a database of clients and client needs.
- Assess client issues and provide recommendations to fix problems
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with service providers and clients to keep customer base
- Should be able to coordinate for imprest related payments with engineers and accounts team related to travelling and stay arrangements
**Key skills:
- **
- 3+ years of industry experience in service and customer handling.
- Proficient skills in Microsoft Excel
- Excellent customer service and problem-solving skills
- The ability to work well under deadlines and to multitask
- Excellent verbal and written communication skills
Qualification B Tech/BE, Diploma in electronics(preferred)
**Industry Preference:
- CCTV/AV/Electronic Manufacturing**
**Job Types**: Permanent, Full-time
**Salary**: ₹40,000.00 - ₹45,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years in customer handling experience?
- Are you ok with Face to Face round of discussion ?
- How soon can you join?
**Experience**:
- total work: 3 years (preferred)
- Service coordinator: 3 years (preferred)
- Electrical engineering: 3 years (preferred)
**Speak with the employer**
+91 6289142312
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