Customer Support Executive

1 month ago


Okhla Industrial Area Phasei Delhi Delhi, India Nutrabay.com Full time

**What will you do?**
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Take a Customer-focused approach to handle complaints and escalations.
- Identify Customers’ needs, clarify information, research every issue, and provide solutions and/ or alternatives. Building relationships.
- Understanding the unstated needs of the customer, asking relevant questions.
- Achieving the assigned target, following all SOPs

**Competencies and Skills Required**:

- Proven experience of working in a similar role for minimum 2 years
- Excellent verbal and written english communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle pressure
- Able to work on google suite and familiarity with google documents.
- Ability to work well with a team.
- Ability to perform multiple tasks and adjust quickly in short time frames.

**Work Experience: 2-4 Years**

**Working days: 6 days (Monday - Saturday)**

**Location: Okhla, Delhi**

Perks:

- Friendly atmosphere
- High learning & personal growth opportunity
- Flexible Timings
- Diverse work environment

**Why Nutrabay**:
Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximize the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills or skills that are relevant across roles and departments. You will be feeling appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty that will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.

**About Nutrabay**:
Nutrabay was born out of a problem that all health and nutrition stores in India could not actually ensure the authenticity of the products they deliver as they were all a marketplace. This is not the best situation when you need to ensure 100% authenticity of products as the website selling these never know what the 3rd party seller is actually sending to the customer via their website. This is where we saw a huge problem to be solved. A website that lists no 3rd party seller, no middlemen, fulfills and ships direct to the customer, gets certified by all the brands for authentic products, and is able to offer comfortable price points at the same time.

Today, we have found huge success in solving this problem. We’re proud of it and will continue to innovate and bring exciting products that help people become a better version of themselves.

**Salary**: ₹10,664.60 - ₹30,956.41 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person



  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Oyster Bath Concepts Pvt. Ltd. Full time

    **Position**: Customer Care Executive **Experience**: 2-3 Years **Location**: Delhi (Okhla Phase I) **Job description** We are looking for Customer Care Executive for Delhi (Okhla Phase I) location. **Role & responsibilities**: - Customer service executives are often responsible for handling customer complaints and concerns - Problem-solving skills...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Vedicura Full time

    Position: Inbound Customer Care Executive Location: South Delhi Employment Type: Full-Time Reports To: Operations Manager About Us: VEDICURA is a leading provider of Ayurvedic products, dedicated to delivering exceptional customer experiences and innovative solutions. We pride ourselves on our commitment to customer satisfaction and quality...


  • Delhi, India Intelenet global support Full time

    *" PART TIME WORK FROM HOME JOB"* Company Name : *INTELENET GLOBAL SUPPORT* Company Location : *West Bengal, Kolkata, BT road* Designation : *Customer support executive (CSE)* Gadget required : *Mobile/Laptop/PC* Working hours : *3-4 hrs in a day ( flexible Timings)* *Working days: *Monday to Friday* *Saturday and Sunday holiday* Salary : *15000/-*+...


  • Okhla, Delhi, Delhi, India Pro X PC Full time

    **CUSTOMER SUPPORT EXECUTIVE** FULL WE ARE HIRING! ProX PC family is looking for another member. If you have a minimum 1 year of experience in managing Customer support, our doors are open for you! **Location**:Delhi **Responsibilities**: - Interact with customers via Calls and resolve their queries -Maintaining a positive, empathetic and professional...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Encaminar International Business Solution Full time

    **Title: IT Field Support Engineer** Objective: Provide on-site technical support and assistance to end-users, ensuring the smooth operation of IT systems and infrastructure. **Responsibilities**: Travel to client sites to install, configure, and troubleshoot hardware, software, and networking equipment. Diagnose and resolve technical issues related to...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Camsol Advisory Full time

    1. Good power to generate sales from existing customers 2. ⁠handling leads and follow ups 3. ⁠managing an office with 8-10 staff, such as coodination of work etc Pay: ₹9,914.70 - ₹28,064.14 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year...


  • Okhla, Delhi, Delhi, India intelliworx consulting Full time

    we are hiring customer support executive for Okhla Industrial Estate New Delhi from Health and wellness Industry Experience - 1 year salary-21 k contact us -9872489894 **Salary**: ₹20,379.37 - ₹24,882.86 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Okhla Industrial...

  • Customer Care Officer

    2 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Camsol Advisory Full time

    1. Good power to generate sales from existing customers2. ⁠handling leads and follow ups3. ⁠managing an office with 8-10 staff, such as coodination of work etcPay: ₹9, ₹28,064.14 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience: Technical support: 1 year (preferred)- total work: 1 year (required) Customer service: 1 year...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Bathline India Pvt. ltd. Full time

    1. Coordinate Director’s communications, including taking calls, responding to E-mails and interfacing with clients. (Prioritise E-mails and responding, when necessary). 2. Prepare internal and external corporate documents for the Director and team members. 3. Maintain and organise filing system of paper and electronic documents including archives. 4....

  • Telesales Executive

    4 days ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Clothwala Full time

    Responsibilities: 2. *Customer Outreach*: Initiate and maintain contact with potential customers to present products or services, answer inquiries, and address objections in order to generate interest and secure sales appointments. 3. *Sales Pitching*: Deliver compelling sales pitches tailored to the needs and interests of each prospect, highlighting the...

  • Aftersales Executive

    2 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Uboard India Limited Full time

    **Position Summary**: **Key Responsibilities**: - Respond promptly and professionally to customer inquiries and concerns regarding products/services. - Coordinate with internal departments, including sales, logistics, and technical support, to address customer issues and ensure timely resolution. - Handle customer complaints and escalations, investigating...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Gautam Solar Pvt. Ltd. ( Top 10 Solar Company) Full time

    **JD For Sales & Marketing Executive.** - B2B Sales of Solar Panels & Solar Power Plants. - Communicate & convince Product and company customers. - No Door-to-door sales, Fixed Salary, No Commission. - Must be fluent in and presentable in Hindi. Schedule: - Day shift Work Location: In person

  • Telesales Executive

    3 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Seashell Integrated Services Full time

    * Telesales Executive* **Location**:* Sainik Farm (New Delhi) **Preferred Gender**:* Female **Education**:* B.Sc. Graduate preferred **Experience**:* Fresher/Experienced **Skills Required**:* - Excellent communication skills, both verbal and written - Proficiency in computer skills, including MS Office suite and CRM software - Ability to persuade and...

  • Sales Executive

    1 month ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Ramja Genosensor Private Limited Full time

    Title: Sales Representative Location: F-89/7, 2nd Floor UNIT NO-2, Pocket F, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi 110020 **Job Description**: **Responsibilities**: - Develop and maintain strong relationships with existing and potential customers in the healthcare industry, including hospitals, clinics, and medical practices. - Identify...

  • Executive Sales

    3 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Lynkit Full time

    Who we are looking for ? - We are seeking a sales specialist with a dual role to support all customer acquisition and customer retention activities. Job Responsibilities: - Visit client location and try to build sustainable relationships and trusts with key clients - Generate sales leads and try to meet personal/team sales targets - Identify and assess...

  • Sales Executive

    2 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India TelExcell Information Systems Limited Full time

    We are looking for Field Sales Executive Male/ Female for IT Product Company. Target Customers will be Schools, Colleges, Hotels, Hospitals, Housing Society etc. **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Day range: - Monday to Friday Shift: - Day shift Supplemental pay...

  • Mba Finance Executive

    4 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Galo Energy Pvt Ltd Full time

    **Job Title**: Finance Executive (Fresher) **MBA in Finance is Mandatory** **Responsibilities**: - Assist in conducting financial analysis to support strategic decision-making. - Analyze financial data, trends, and performance metrics to identify key insights. - Prepare reports and presentations summarizing findings for management review. - Budgeting and...

  • Field Sales Executive

    4 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Creative Shadows Promotion Pvt. Ltd. Full time

    We are seeking a dynamic and results-oriented Field Sales Executive to join our team. The Field Sales Executive will be responsible for generating leads, developing client relationships, and driving sales within designated territories. This role requires a motivated individual who excels in a fast-paced environment and possesses excellent communication and...

  • Mba Sales Executive

    2 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Galo Energy Pvt Ltd Full time

    **Job Title**: Finance Executive (Fresher) **MBA in Sales & Marketing is Mandatory** **Position Overview**: **Responsibilities**: - Identify and target potential B2B clients through market research, networking, and cold outreach. - Develop and execute sales strategies to effectively engage with decision-makers and influencers within target...

  • Tele Caller Executive

    2 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Ananta Hempworks Solutions Private Limited Full time

    Job Summary: The Tele Caller will be responsible for reaching out to potential and existing customers to promote and sell our range of Ayurvedic hemp-based products. The role requires excellent communication skills, a good understanding of our products, and the ability to build positive relationships with customers. Key Responsibilities: - **Customer...